MAC OS X Server 10010.3 Panther [Electronic resources] : Visual QuickPro Guide نسخه متنی

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MAC OS X Server 10010.3 Panther [Electronic resources] : Visual QuickPro Guide - نسخه متنی

Schoun Regan, Kevin White

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Viewing Print Logs


If you're having printing problems on your Mac OS X Server, your main troubleshooting resource is the print logs. Every time a queue is modified or a print job is processed, the information is written to the print logs. The logs include print accounting information that isn't available in any other administration tool.

To view print logs:


1.

Launch the Server Admin tool from /Applications/Server (Figure 7.44), and authenticate as the administrator.


Figure 7.44. Launch the Server Admin tool, and authenticate as an administrator.

[View full size image]

2.

Select the Print service, and then click the Logs tab at the bottom of the window.

The Logs frame appears. By default, it shows you the Print Service log (Figure 7.45). This log includes general print service information, including adding/deleting print queues, starting/pausing print queues, starting/stopping the print server, and print service error messages.


Figure 7.45. The Logs frame shows the Print Service log.

[View full size image]

3.

Click the Jobs tab .

The Jobs frame appears.

4.

Click the Show pop-up menu, and choose a printer queue to view its log (Figure 7.46).


Figure 7.46. Choose which queue log to view.

5.

The Logs frame shows the log file for the selected print queue (Figure 7.47).


Figure 7.47. The Logs frame shows a printer queue.

[View full size image]

This log lists print-job details such as user name, print job, and number of pages. Held and deleted print jobs are also reported.


Tips

The Server Admin tool is convenient in that you can view log files remotely; however, it lacks some of the log-reading tools available in the Console utility. If you have local access to your server, you can launch the Console utility located in /Applications/Utilities (Figure 7.48). Note that the location of the print service logs is /Library/Logs/PrintService.


Figure 7.48. The Console application shows the PrintService server log.

[View full size image]

Click the Refresh button to force the Server Admin tool to refresh the log file immediately.

When you're viewing logs from the Console utility, use the Filter field to narrow the log file to the specific items you're looking for.



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