Getting Started - MCSE Training Kit, Microsoft Windows 2000 Active Directory Services [Electronic resources] نسخه متنی

Getting Started

This self-paced training course contains hands-on procedures to help you learn about Windows 2000 Active Directory. To complete these procedures, you must have the following:

One computer running Windows 2000 Server

There are a few optional practices and exercises in this book that require two computers. Using a second computer is optional; it is not required to meet the lesson objectives. If you have only one computer, read through the steps and
familiarize yourself with the procedure as best you can.

It is recommended that you set up the server on its own network specifically for this self-paced training because, to complete the lessons in this book, you will need to set up a domain controller and make changes to the domain controller that can affect other network users. However, you can use a domain controller on an existing network.

CAUTION
Several exercises may require you to make changes to your servers. This may have undesirable results if you are connected to a larger network. Check with your network administrator before attempting these exercises.

Hardware Requirements

Each computer must have the following minimum configuration. All hardware should be on the
Microsoft Windows 2000 Hardware Compatibility List (HCL). The latest version of the HCL can be
downloaded from the Hardware Compatibility List Web page at
http://www.microsoft.com/hwtest/hcl/.

32-bit 166MHz Pentium processor

64 MB memory for networking with one to five client computers; 128 MB minimum is recommended for most network environments

2 GB hard disk

12X or faster CD-ROM drive

SVGA monitor capable of 800 × 600 resolution (1024 × 768 recommended)

High-density 3.5-inch disk drive, unless your CD-ROM is bootable and supports starting the setup program from a CD-ROM

Microsoft Mouse or compatible pointing device

Software Requirements

The following software is required to complete the procedures in this course.

A copy of the Windows 2000 Server installation CD-ROM

You can check the Microsoft.com Web site for the availability of a downloadable, evaluation copy of the Windows 2000 Server software at the following address:

http://microsoft.com/windows2000/default.asp

Directions on how to download this evaluation version of the software for free will be found at that site.

Setup Procedures

The following information is a checklist of the tasks that you need to perform to prepare your computer for the lessons in this book. If you do not have experience installing Windows 2000 or another network operating system, you may need help from an experienced network administrator. As you complete a task, mark it off in the check box. Step-by-step instructions for each task follow.

Create Windows 2000 Server setup diskettes

Run the Windows 2000 Server Pre-Copy and Text Mode Setup Routine

Run the GUI mode and gathering information phase of Windows 2000 Server Setup

Complete the Installing Windows Networking Components phase of Windows 2000 Server Setup

Complete the hardware installation phase of Windows 2000 Server Setup

NOTE
The installation information provided will help you prepare a computer for use with this book. It is not intended to teach you installation. For comprehensive information on installing Windows 2000 Server, see the MCSE Training Kit—Microsoft Windows 2000 Server, also available from Microsoft Press.

Installing Windows 2000 Server

To complete the exercises in this course, you should install Windows 2000 Server on a computer with no formatted partitions. During installation, you can use the Windows 2000 Server Setup program to create a partition on your hard disk, on which you install Windows 2000 Server as a stand-alone server in a workgroup.

To create Windows 2000 Server Setup Diskettes

Complete this procedure on a computer running MS-DOS or any version of Windows with access to the Bootdisk directory on the Windows 2000 Server installation CD-ROM. If your computer is configured with a bootable CD-ROM drive, you can install Windows 2000 without using the Setup disks. To complete this exercise as outlined, bootable CD-ROM support must be disabled in the BIOS.

IMPORTANT
This procedure requires four formatted 1.44-MB disks. If you use diskettes that contain data, the data will be overwritten without warning.

Label the four blank, formatted 1.44-MB diskettes as follows:

Windows 2000 Server Setup Disk #1

Windows 2000 Server Setup Disk #2

Windows 2000 Server Setup Disk #3

Windows 2000 Server Setup Disk #4

Insert the Microsoft Windows 2000 Server CD-ROM into the CD-ROM drive.

If the Windows 2000 CD-ROM dialog box appears prompting you to install or upgrade to Windows 2000, click No.

Open a command prompt.

At the command prompt, change to your CD-ROM drive. For example, if your CD-ROM drive name is E, type e: and press Enter.

At the command prompt, change to the Bootdisk directory by typing cd bootdisk and pressing Enter.

If you are creating the setup boot diskettes from a computer running MS-DOS, a Windows 16-bit operating system, Windows 95, or Windows 98, type makeboot a: (where A: is the name of your floppy disk drive), then press Enter. If you are creating the setup boot diskettes from a computer running Windows NT or Windows 2000, type makebt32 a: (where A: is the name of your floppy disk drive), then press Enter. Windows 2000 displays a message indicating that this program creates the four setup disks for installing Windows 2000. It also indicates that four blank, formatted, high-density floppy disks are required. Windows 2000 then prompts you to insert the disk that will become the Windows 2000 Setup Boot Disk.

Insert the blank formatted diskette labeled Windows 2000 Server Setup Disk #1 into the floppy disk drive and press any key to continue. After Windows 2000 creates the disk image, it displays a message prompting you to insert the diskette labeled Windows 2000 Setup Disk #2.

Remove Disk #1, insert the blank formatted diskette labeled Windows 2000 Server Setup Disk #2 into the floppy disk drive, and press any key to continue. After Windows 2000 creates the disk image, it displays a message prompting you to insert the diskette labeled Windows 2000 Setup Disk #3.

Remove Disk #2, insert the blank formatted diskette labeled Windows 2000 Server Setup Disk #3 into the floppy disk drive, and press any key to continue. After Windows 2000 creates the disk image, it displays a message prompting you to insert the diskette labeled Windows 2000 Setup Disk #4.

Remove Disk #3, insert the blank formatted diskette labeled Windows 2000 Server Setup Disk #4 into the floppy disk drive, and press any key to continue. After Windows 2000 creates the disk image, it displays a message indicating that the imaging process is done.

At the command prompt, type exit and then press Enter.

Remove the disk from the floppy disk drive and the CD-ROM from the CD-ROM drive.

Running the Windows 2000 Server Pre-Copy and Text Mode Setup Routine

It is assumed for this procedure that your computer has no operating system
installed, the disk is not partitioned, and bootable CD-ROM support, if available, is disabled.

Insert the disk labeled Windows 2000 Server Setup Disk #1 into the floppy disk drive, insert the Windows 2000 Server CD-ROM into the CD-ROM drive, and restart your computer.

After the computer starts, Windows 2000 Setup displays a brief message that your system configuration is being checked, and then the Windows 2000 Setup screen appears.

Notice that the gray bar at the bottom of the screen indicates that the computer is being inspected and that the Windows 2000 Executive is loading, which is a minimal version of the Windows 2000 kernel.

When prompted, insert Setup Disk #2 into the floppy disk drive and press Enter.

Notice that Setup indicates that it is loading the HAL, fonts, local specific data, bus drivers, and other software components to support your computer's motherboard, bus, and other hardware. Setup also loads the Windows 2000 Setup program files.

When prompted, insert Setup Disk #3 into the floppy disk drive and press Enter.

Notice that Setup indicates that it is loading disk drive controller drivers. After the drive controllers load, the setup program initializes drivers appropriate to support access to your disk drives. Setup might pause several times during this process.

When prompted, insert Setup Disk #4 into the floppy disk drive and press Enter.

Setup loads peripheral support drivers, like the floppy disk driver and file systems, and then it initializes the Windows 2000 Executive and loads the rest of the Windows 2000 Setup program.

If you are installing the evaluation version of Windows 2000, a Setup notification screen appears informing you that you are about to install an evaluation version of Windows 2000.

Read the Setup Notification message and press Enter to continue.

Setup displays the Welcome To Setup screen. Notice that, in addition to the initial installation of Windows 2000, you can use Windows 2000 Setup to repair or recover a damaged Windows 2000 installation.

Read the Welcome To Setup message and press Enter to begin the installation phase of Windows 2000 Setup. Setup displays the License Agreement screen.

Read the license agreement, pressing Page Down to scroll down to the bottom of the screen.

Select I Accept The Agreement by pressing F8.

Setup displays the Windows 2000 Server Setup screen, prompting you to
select an area of free space or an existing partition on which to install
Windows 2000. This stage of setup provides a way for you to create and
delete partitions on your hard disk.

If your computer does not contain any disk partitions (as required for this
exercise), you will notice that the hard disk listed on the screen contains an existing unformatted partition.

Make sure that the Unpartitioned space partition is highlighted and then type c.

Setup displays the Windows 2000 Setup screen, confirming that you've chosen to create a new partition in the unpartitioned space and informing you of the minimum and maximum sizes of the partition you might create.

Specify the size of the partition you want to create (at least 2 GB) and press Enter to continue.

Setup displays the Windows 2000 Setup screen, showing the new partition as C: New (Unformatted).

NOTE
Although you can create additional partitions from the remaining unpartitioned space during setup, it is recommended that you perform additional partitioning tasks after you install Windows 2000. To partition hard disks after installation, use the Disk Management console.

Make sure the new partition is highlighted and press Enter.

You are prompted to select a file system for the partition.

Use the arrow keys to select Format The Partition Using The NTFS File System and press Enter.

The Setup program formats the partition with NTFS. After it formats the partition, Setup examines the hard disk for physical errors that might cause Setup to fail and then copies files to the hard disk. This process will take several minutes.

Eventually, Setup displays the Windows 2000 Server Setup screen. A red
status bar counts down for 15 seconds before Setup restarts the computer.

Remove the Setup disk from the floppy disk drive.

IMPORTANT
If your computer supports booting from the CD-ROM drive and this feature was not disabled in the BIOS, the computer will boot from the Windows 2000 Server installation CD-ROM after Windows 2000 Setup restarts. This will cause Setup to start again from the beginning. If this happens, remove the CD-ROM and then restart the computer.

Setup copies additional files and then restarts your machine and loads the Windows 2000 Setup Wizard.

Running the GUI mode and gathering information phase of Windows 2000 Server Setup

This procedure begins the graphical portion of setup on your computer.

On the Welcome To The Windows 2000 Setup Wizard page, click Next to begin gathering information about your computer.

Setup configures NTFS folder and file permissions for the operating system files, detects the hardware devices in the computer, and then installs and configures device drivers to support the detected hardware. This process takes several minutes.

On the Regional Settings page, make sure that the system locale, user locale, and keyboard layout are correct for your language and location, then click Next.

NOTE
You can modify regional settings after you install Windows 2000 by using Regional Options in Control Panel.

Setup displays the Personalize Your Software page, prompting you for your name and organization name. Setup uses your organization name to generate the default computer name. Many applications that you install later will use this information for product registration and document identification.

In the Name field, type your name; in the Organization field, type the name of an organization; then click Next.

NOTE
If the Your Product Key screen appears, enter the product key, located on the yellow sticker on the back of your Windows 2000 Server CD-ROM case.

Setup displays the Licensing Modes page, prompting you to select a licensing mode. By default, the Per Server licensing mode is selected. Setup prompts you to enter the number of licenses you have purchased for this server.

Select the Per Server Number of concurrent connections button, type 5 for the number of concurrent connections, then click Next.

IMPORTANT
Per Server Number of concurrent connections and 5 concurrent
connections are suggested values to be used to complete your self-study. You should use a legal number of concurrent connections based on the actual licenses that you own. You can also choose to use Per Seat instead of Per Server.

Setup displays the Computer Name And Administrator Password page.

Notice that Setup uses your organization name to generate a suggested name for the computer.

In the Computer Name field, type server1.

Windows 2000 displays the computer name in all capital letters regardless of how it is entered.

WARNING
If your computer is on a network, check with the network administrator before assigning a name to your computer.

Throughout the rest of this self-paced training kit, the practices and exercises will refer to Server1. If you do not name your computer Server1, everywhere the materials reference Server1, you will have to substitute the name of your server.

In the Administrator Password field and the Confirm Password field, type password (all lowercase) and click Next. Passwords are case-sensitive, so make sure you type password in all lowercase letters.

For the labs in this self-paced training kit, you will use password for the Administrator account. In a production environment, you should always use a complex password for the Administrator account (one that others cannot easily guess). Microsoft recommends mixing uppercase and lowercase letters, numbers, and symbols (for example, Lp6*g9).

Setup displays the Windows 2000 Components page, indicating which
Windows 2000 system components Setup will install.

On the Windows 2000 Components page, click Next.

You can install additional components after you install Windows 2000 by using Add/Remove Programs in Control Panel. Make sure to install only the components selected by default during setup. Later in your training, you will be installing additional components.

If a modem is detected in the computer during setup, Setup displays the Modem Dialing Information page.

If the Modem Dialing Information page appears, enter an area code or city code and click Next.

The Date And Time Settings page appears.

IMPORTANT
Windows 2000 services perform many tasks whose successful completion depends on the computer's time and date settings. Be sure to select the correct time zone for your location to avoid problems in later labs.

Enter the correct Date and Time and Time Zone settings, then click Next.

The Network Settings page appears and Setup installs networking components.

Completing the Installing Windows Networking Components phase of Windows 2000 Server Setup

Networking is an integral part of Windows 2000 Server. There are many
selections and configurations available. In this procedure, basic networking is configured. In a later exercise, you will install additional network components.

On the Networking Settings page, make sure that Typical Settings is selected, then click Next to begin installing Windows networking components.

This setting installs networking components that are used to gain access to and share resources on a network and configures Transmission Control Protocol/Internet Protocol (TCP/IP) to automatically obtain an IP address from a DHCP server on the network.

Setup displays the Workgroup Or Computer Domain page, prompting you to join either a workgroup or a domain.

On the Workgroup Or Computer Domain page, make sure that the button No, This Computer Is Not On A Network Or Is On A Network Without A Domain is selected, and that the workgroup name is WORKGROUP, then click Next.

Setup displays the Installing Components page, displaying the status as Setup installs and configures the remaining operating system components according to the options you specified. This will take several minutes.

Setup then displays the Performing Final Tasks page, which shows the status as Setup finishes copying files, making and saving configuration changes, and deleting temporary files. Computers that do not exceed the minimum hardware requirements might take 30 minutes or more to complete this phase of installation.

Setup then displays the Completing The Windows 2000 Setup Wizard page.

Remove the Windows 2000 Server CD-ROM from the CD-ROM drive, then click Finish.

IMPORTANT
If your computer supports booting from the CD-ROM drive and you did not remove the installation CD-ROM, and if you disable this feature in the BIOS, the computer will run Setup again soon after Setup restarts the computer. If this happens, remove the CD-ROM and then restart the computer.

Windows 2000 restarts and runs the newly installed version of Windows
2000 Server.

Completing the hardware installation phase of Windows 2000 Server Setup

During this final phase of installation, any Plug and Play hardware not detected in the previous phases of Setup will be detected.

At the completion of the startup phase, log on by pressing Ctrl+Alt+Delete.

In the Enter Password dialog box, type administrator in the User Name field and type password in the Password field.

Click OK.

If Windows 2000 detects hardware that was not detected during Setup, the Found New Hardware Wizard screen displays, indicating that Windows 2000 is installing the appropriate drivers.

If the Found New Hardware Wizard screen appears, verify that the Restart The Computer When I Click Finish check box is cleared and click Finish to complete the Found New Hardware Wizard.

Windows 2000 displays the Microsoft Windows 2000 Configure Your Server dialog box. From this dialog box, you can configure a variety of advanced options and services.

Select I Will Configure This Server Later, then click Next.

From the next screen that appears, clear the Show This Screen At Startup check box.

Close the Configure Your Server screen.

You have now completed the Windows 2000 Server installation and are logged on as Administrator.

NOTE
To properly shutdown Windows NT Server, click Start, choose Shut Down, then follow the directions that appear.

For the exercises that require networked computers, you need to make sure the computers can communicate with each other. The first computer will be designated as a domain controller in Chapter 4. The domain controller will be assigned the computer account name Server1 and the domain name microsoft.com. This computer will act as a domain controller in microsoft.com.

The second computer will be assigned the computer account name Server2 and the domain name microsoft.com. This computer will act as a member server in the microsoft.com domain for most of the optional practices in this course.

CAUTION
If your computers are part of a larger network, you must verify with your network administrator that the computer names, domain name, and other information used in setting up Windows 2000 Server as described in this chapter do not conflict with network operations. If they do conflict, ask your network administrator to provide alternative values and use those values throughout all of the exercises in this book.

The Microsoft Certified Professional Program

The Microsoft Certified Professional (MCP) program provides the best method to prove your command of current Microsoft products and technologies. Microsoft, an industry leader in certification, is on the forefront of testing methodology. Our exams and corresponding certifications are developed to validate your mastery of critical competencies as you design and develop or implement and support solutions with Microsoft products and technologies. Computer professionals who become Microsoft certified are recognized as experts and are sought after industry-wide.

The Microsoft Certified Professional program offers eight certifications, based on specific areas of technical expertise:

Microsoft Certified Professional (MCP) Demonstrated in-depth knowledge of at least one Microsoft operating system. Candidates may pass additional Microsoft certification exams to further qualify their skills with Microsoft BackOffice products, development tools, or desktop programs.

Microsoft Certified Professional + Internet MCPs with a specialty in the Internet are qualified to plan security, install and configure server products, manage server resources, extend servers to run scripts, monitor and analyze performance, and troubleshoot problems.

Microsoft Certified Professional + Site Building Demonstrated what it takes to plan, build, maintain, and manage Web sites using Microsoft technologies and products.

Microsoft Certified Systems Engineer (MCSE) Qualified to effectively plan, implement, maintain, and support IS in a wide range of computing environments with Microsoft Windows NT Server and the Microsoft BackOffice integrated family of server software.

Microsoft Certified Systems Engineer + Internet MCSEs with an advanced qualification to enhance, deploy, and manage sophisticated intranet and Internet solutions that include a browser, proxy server, host servers, database, and messaging and commerce components. In addition, an MCSE + Internet-certified professional is able to manage and analyze Web sites.

Microsoft Certified Database Administrator (MCDBA) Individuals who derive physical database designs, develop logical data models, create physical databases, create data services by using Transact-SQL, manage and maintain databases, configure and manage security, monitor and optimize databases, and install and configure Microsoft SQL Server.

Microsoft Certified Solution Developer (MCSD) Qualified to design and develop custom business solutions with Microsoft development tools, technologies, and platforms, including Microsoft Office and Microsoft BackOffice.

Microsoft Certified Trainer (MCT) Instructionally and technically qualified to deliver Microsoft Official Curriculum through a Microsoft Certified Technical Education Center (CTEC).

Microsoft Certification Benefits

Microsoft certification, one of the most comprehensive certification programs available for assessing and maintaining software-related skills, is a valuable measure of an individual's knowledge and expertise. Microsoft certification is awarded to individuals who have successfully demonstrated their ability to perform specific tasks and implement solutions with Microsoft products. Not only does this provide an objective measure for employers to consider; it also provides guidance for what an individual should know to be proficient. As with any skills-assessment and benchmarking measure, certification brings a variety of benefits to the individual and to employers and organizations.

Microsoft Certification Benefits for Individuals

As a Microsoft Certified Professional, you receive many benefits, including the following:

Industry recognition of your knowledge and proficiency with Microsoft products and technologies.

Access to technical and product information directly from Microsoft through a secured area of the MCP Web site.

MSDN Online Certified Membership that helps you tap into the best technical resources, connect to the MCP community, and gain access to valuable resources and services. (Some MSDN Online benefits may be available in English only or may not be available in all countries.) See the MSDN Web site for a growing list of certified member benefits.

Logos to enable you to identify your Microsoft Certified Professional status to colleagues or clients.

Invitations to Microsoft conferences, technical training sessions, and special events.

A Microsoft Certified Professional certificate.

Subscription to Microsoft Certified Professional Magazine (North America only), a career and professional development magazine.

Additional benefits, depending on your certification and geography, include the following:

A complimentary 1-year subscription to the Microsoft TechNet Technical Plus, providing valuable information on monthly CD-ROMs.

A 1-year subscription to the Microsoft Beta Evaluation program. This benefit provides you with up to 12 free monthly CD-ROMs containing beta software (English only) for many of Microsoft's newest software products.

Microsoft Certification Benefits for Employers and Organizations

Through certification, computer professionals can maximize the return on investment in Microsoft technology. Research shows that Microsoft certification provides organizations with the following:

Excellent return on training and certification investments by providing a standard method of determining training needs and measuring results

Increased customer satisfaction and decreased support costs through improved service, increased productivity, and greater technical self-sufficiency

A reliable benchmark for hiring, promoting, and career planning

Recognition and rewards for productive employees by validating their expertise

Retraining options for existing employees so they can work effectively with new technologies

Assurance of quality when outsourcing computer services

To learn more about how certification can help your company, see the backgrounders, white papers, and
case studies available at

http://www.microsoft.com/mcp/mktg/bus_bene

Financial Benefits to Supporters of Microsoft Professional Certification, IDC white paper (1998WPIDC.DOC; 1,608K)

Prudential Case Study (PRUDENTL.EXE; 70K self-extracting file)

The Microsoft Certified Professional Program Corporate Backgrounder (MCPBACK.EXE; 50K)

A white paper (MCSDWP.DOC; 158K) that evaluates the Microsoft Certified Solution Developer certification

A white paper (MCSESTUD.DOC; 161K) that evaluates the Microsoft Certified Systems Engineer certification

Jackson Hole High School Case Study (JHHS.DOC; 180K)

Lyondel Case Study (LYONDEL.DOC; 21K)

Stellcom Case Study (STELLCOM.DOC; 132K)

Requirements for Becoming a Microsoft Certified Professional

The certification requirements differ for each certification and are specific to the products and job functions addressed by the certification.

To become a Microsoft Certified Professional, you must pass rigorous certification exams that provide a valid and reliable measure of technical proficiency and expertise. These exams are designed to test your expertise and ability to perform a role or task with a product, and they are developed with the input of professionals in the industry. Questions on the exams reflect how Microsoft products are used in actual organizations, giving them real-world relevance.

Microsoft Certified Product Specialists are required to pass one operating system exam. Candidates may pass additional Microsoft certification exams to further qualify their skills with Microsoft BackOffice products, development tools, or desktop applications.

Microsoft Certified Professional + Internet specialists are required to pass the prescribed Microsoft Windows NT Server 4.0, TCP/IP, and Microsoft Internet Information System exam series.

Microsoft Certified Professionals with a specialty in site building are required to pass two exams covering Microsoft FrontPage, Microsoft Site Server, and Microsoft Visual InterDev technologies to provide a valid and reliable measure of technical proficiency and expertise.

Microsoft Certified Systems Engineers are required to pass a series of core Microsoft Windows operating system and networking exams and BackOffice technology elective exams.

Microsoft Certified Systems Engineers + Internet specialists are required to pass seven operating system exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.

Microsoft Certified Database Administrators are required to pass three core exams and one elective exam that provide a valid and reliable measure of technical proficiency and expertise.

Microsoft Certified Solution Developers are required to pass two core Microsoft Windows operating system technology exams and two BackOffice technology elective exams.

Microsoft Certified Trainers are required to meet instructional and technical requirements
specific to each Microsoft Official Curriculum course they are certified to deliver.
In the United States and Canada, call Microsoft at (800) 636-7544 for more information on becoming a
Microsoft Certified Trainer or visit
http://www.microsoft.com/train_cert/mct/. Outside the United States and Canada,
contact your local Microsoft subsidiary.

Technical Training for Computer Professionals

Technical training is available in a variety of ways, with instructor-led classes, online instruction, or self-paced training available at thousands of locations worldwide.

Self-Paced Training

For motivated learners who are ready for the challenge, self-paced instruction is the most flexible, cost-effective way to increase your knowledge and skills.

A full line of self-paced print and computer-based training materials is available direct from the source—Microsoft Press. Microsoft Official Curriculum courseware kits from Microsoft Press are designed for advanced computer system professionals. These resources are available from Microsoft Press and the Microsoft Developer Division. Self-paced training kits from Microsoft Press feature print-based instructional materials, along with CD-ROM-based product software, multimedia presentations, lab exercises, and practice files. The Mastering Series provides in-depth, interactive training on CD-ROM for experienced developers. They're both great ways to prepare for Microsoft Certified Professional exams.

Online Training

For a more flexible alternative to instructor-led classes, turn to online instruction. It's as near as the Internet and it's ready whenever you are. Learn at your own pace and on your own schedule in a virtual classroom, often with easy access to an online instructor. Without ever leaving your desk, you can gain the expertise you need. Online instruction covers a variety of Microsoft products and technologies. It includes options ranging from Microsoft Official Curriculum to choices available nowhere else. It's training on demand, with access to learning resources 24 hours a day. Online training is available through Microsoft Certified Technical Education Centers.

Microsoft Certified Technical Education Centers

Microsoft Certified Technical Education Centers (CTECs) are the best source for instructor-led training that can help you prepare to become a Microsoft Certified Professional. The Microsoft CTEC program is a worldwide network of qualified technical training organizations that provide authorized delivery of Microsoft Official Curriculum courses by Microsoft Certified Trainers to computer professionals.

For a listing of CTEC locations in the United States and Canada,
visit
http://www.microsoft.com/CTEC/default.

Technical Support

Every effort has been made to ensure the accuracy of this book. If you have comments, questions, or ideas regarding this book, please send them to Microsoft Press using either of the following methods:

E-mail:

http://mspress.microsoft.com/support/

Please note that product support is not offered through the above mail addresses. For
further information regarding Microsoft software support options, please connect to
http://support.microsoft.com/professional/ or call Microsoft Support Network Sales at (800) 936-3500.

For information about ordering the full version of any Microsoft software, please call Microsoft Sales at (800) 426-9400 or visit www.microsoft.com.