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The AppleCare Channel
Sherlock's AppleCare channel (Figure 43 ) is your direct connection to Apple's Knowledge Base of information about Macintosh computers and software. It's a great place to learn more about your hardware and the Mac OS.
Figure 43. Sherlock's AppleCare channel.
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To search the AppleCare Knowledge Base
| 1. | Open the AppleCare channel (Figure 43 ). |
| 2. | Enter a search word or phrase in the Topic or Description box near the top of the window. |
| 3. | Click the magnifying glass button to start the search. |
| 4. | After a moment, search results begin to appear. Click an item in the list to display its document in the bottom half of the window (Figure 44 ).Figure 44. Sherlock displays a list of Knowledge Base documents in the window. Click a document name to display it in the bottom half of the window.[View full size image]  |
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