About the Author
Tom Floyd is a Senior Educational Consultant with Crawford & Associates International, a training consulting firm located in Palo Alto, California. Tom has conducted both domestic and global e-learning needs analyses for Fortune 500 companies located in the San Francisco Bay Area. He has played a pivotal role in developing the design, implementation, and assessment strategies for a variety of audiences using both synchronous and asynchronous e-learning media.Tom is currently driving the global implementation of an e-learning curriculum designed for Sales and Marketing audiences located within the United States, Europe, and Latin America.