The Emotionally Intelligent Manager [Electronic resources] : How to Develop and Use the Four Key Emotional Skills of Leadership نسخه متنی

The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership

byDavid R. CarusoandPeter Salovey

ISBN:0787970719

Jossey-Bass

2004

(294 pages)

This practical guide to understanding, developing, and applying emotional intelligence in the workplace details a four-part hierarchy of emotional skills: identifying emotions, using them to facilitate thinking, and understanding and managing emotions.