Conclusion
The knowledge-sharing and business-optimization benefits of e-learning have the potential to permeate throughout an organization, its partners, and their customers. In an age of evolving electronic media, taking advantage of e-learning tools for customer loyalty, improved productivity, and innovative processes will require abandoning a stove-piped approach in favor of collaboration across functional lines. You may start, pilot, or experiment in a variety of silos, but the organization is best served by the convergence of the silos. Collaboration will eventually lead to stranger bedfellows within your organization than training and marketing working together for a competitive advantage.That will be an odd circumstance, but an incredibly good outcome, demonstrating strategic focus on the organization's productivity, brand, and success of the entire organization. This also harnesses all the company's best intentions on a unified, clearly delineated set of programs and tactics instead of each organization trying to serve their narrow version of the mission. Who would have thought that learning could bring them together? |
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