Synergy So where is the synergy in bringing assessment, training, and communication under the umbrella of a productivity effort? The advantage is in the skilled use of knowledge that learners demonstrate as a result. Imagine an experienced project engineer sharing experience on the job by using e-communication tools to create presentations or videos on demand for customers or peers. This application is followed up with specific formal training, using self-paced modules. After an individual has acquired substantial new knowledge, that individual may feel ready to take on more responsibilities. To determine whether learning has indeed taken place, the individual pursues a certification. Such demonstration of learning, retention, and performance is not possible unless all three components align in an integrated e-learning system.A work force must be able to access personalized learning tools that will lead to greater productivity. Envisioning an Internet learning system as a pyramid allows an organization to think through the components and successfully implement the program. It is the integration and intersection of these components that generates measurable productivity leaps for any organization.Although the discussion on the surface appears to address larger enterprises, it is important to note that an integrated approach to e-learning is applicable to smaller organizations as well. Where building certain components in-house might not make sense for smaller organizations, smaller companies might be able to tap into the resources of others. Not all components of e-learning need to be created internally or purchased; some or all of the components may be bought or outsourced. |