Look Out, Land Mines Ahead
BearingPoint has advice for other oragizations planning an Internet learning deployment. The factors to watch out for include the following:Lack of senior management sponsorship.An effort is doomed to fail if executive buy-in is limited or nonexistent. Without senior-level support, resistance to change will subvert even the most well-thought-through initiatives.Technology is merely an enabler.Success of Internet learning is determined by factors other than technology. Responsive content, learner support, business operations, and clear objectives are critical factors that ensure a positive return on investment with Internet learning projects.Reporting and analysis.An Internet learning effort should be supported with a strong reporting and analysis tool. Implementing a reporting tool may require system integration expertise.User experience.If the learners ultimately are not satisfied with the content delivered, the project is bound to be short-lived. Focusing on user experience early in the development process is critical for subsequent success with Internet learning programs.Cannot implement the demo.Desirable features of an e-training or e-communication solution may not be feasible for implementation within an organization's network. Limitations such as those of bandwidth and performance in a network infrastructure should be considered to set manageable expectations among potential users. |
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