Case Summary
The adoption of an integrated learning approach among companies, consciously or unconsciously, suggests its usefulness to those who seek work-force development. Development, maintenance, and assessment of soft skills are key components of a learner-driven performance-improvement system at Toyota. According to Ellie Tymer, Associate Dean of the University of Toyota, boosting productivity among U.S.-based Toyota employees is based on delivering content with an emphasis on access, control, and relevance to learners. Aside from making it just-in-time, Toyota makes learning "hands on" by using innovative content based on a cost-effective business model. |
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