Conclusion Through a combination of e-assessment and e-training, the University of Toyota has demonstrated success in imparting soft skills to its diverse workforce across the United States at low cost with anytime-anywhere access. In addition to being a viable business strategy, the constant demand for just-in-time learning and learner-driven content at Toyota has made outsourcing imperative. By allowing other organizations to develop the customized content, the University of Toyota can provide its associates with the latest and most relevant e-training delivery and deployment tools. |