| 1 |
The workers were glad to hear that their new pay increases were retroactive to the beginning of the previous month. (Hint: Why would the timing of a pay increase make workers happy?)
T
|
F
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The pay increase would not begin for two months.
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T
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F
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The workers would receive additional pay for work they had already been paid for.
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| 2 |
The experts were hired to enhance the computer system so that it could prepare additional types of reports. (Hint: Could the computer already do everything needed?)
T
|
F
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The computer system was removed and a new one installed.
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T
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F
|
The original computer system did not do everything the company wanted it to do.
|
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| 3 |
The office used the constructive suggestions immediately. (Hint: What type of suggestions would be used immediately?)
T
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F
|
The suggestions were silly.
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T
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F
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The suggestions were probably practical.
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T
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F
|
The suggestions were just complaints and not very useful.
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Now use your own commonsense questioning for the remainder of the items.
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| 4 |
The rules prohibited using the office telephones for personal calls.
T
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F
|
Employees were not allowed to use the telephones for personal calls.
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T
|
F
|
The rules forbid using the telephones for personal calls.
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| 5 |
The manufacturer wanted to expedite shipping the goods because the customers needed them in a hurry.
T
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F
|
The manufacturer wanted to rush the goods to the customer.
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T
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F
|
The manufacturer wanted to stop shipping.
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| 6 |
Please verify that all items on the bill were actually purchased.
T
|
F
|
You are being asked to pay the bill.
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T
|
F
|
You are being asked to make sure you are not being charged for something that was not purchased.
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| 7 |
The diverse shapes, sizes, and colors gave the candle buyers many choices.
T
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F
|
There are many different styles of candles.
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T
|
F
|
The candles are large.
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| 8 |
The firm wanted to expand its customer service department so it could serve more customers.
T
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F
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The customer service department was serving enough customers.
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T
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F
|
The firm wanted to make the customer service department larger.
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| 9 |
The supervisor's decision was not impartial; he gave special consideration to his nephew.
T
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F
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The supervisor had no favorites; his decision was fair.
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T
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F
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The supervisor's decision was influenced by his relationship with his nephew.
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| 10 |
Due to her inquisitive nature, Ms. McComas was often asking "why?"
T
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F
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Ms. McComas wanted more knowledge.
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T
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F
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Ms. McComas liked to make inquiriesthat is, to ask questions.
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