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Organizing Business Knowledge: The MIT Process Handbook
byThomas W. Malone, Kevin CrowstonandGeorge A. Herman (eds)
ISBN:0262134292
The MIT Press
2003
(619 pages)
This handbook presents the key findings of a multidisciplinary research group that has worked for over a decade to lay the foundation for a systematic and powerful method of organizing and sharing business knowledge.
Introduction
Chapter 1-Tools for Inventing Organizations — Toward a Handbook of Organizational Processes
How Can We Represent Processes? Toward A Theory Of Process Representation
Coordination as The Management Of Dependencies
Chapter 2-The Interdisciplinary Study of Coordination
Chapter 3-A Taxonomy of Organizational Dependencies and Coordination Mechanisms
Chapter 4-Toward a Design Handbook for Integrating Software Components
Specialization of Processes – Organizing Collections of Related Processes
Chapter 5-Defining Specialization for Process Models
Different Views of Processes
Chapter 6-Process as Theory in Information Systems Research
Chapter 7-Grammatical Models of Organizational Processes
Contents Of The Process Handbook
Overview of the Contents
Chapter 8-What Is in the Process Handbook?
Examples of Specific Domain Content
Chapter 9-Let a Thousand Gardeners Prune — Cultivating Distributed Design in Complex Organizations
Chapter 10-A Coordination Perspective on Software Architecture — Toward a Design Handbook for Integrating Software Components
Creating Process Descriptions
Chapter 11-A Coordination Theory Approach to Process Description and Redesign
Process Repository Uses
Business Process Redesign
Chapter 12-Inventing New Business Processes Using a Process Repository
Chapter 13-The Process Recombinator — A Tool for Generating New Business Process Ideas
Chapter 14-Designing Robust Business Processes
Knowledge Management
Chapter 15-A New Way to Manage Process Knowledge
Chapter 16-Toward a Systematic Repository of Knowledge about Managing Collaborative Design Conflicts
Chapter 17-Genre Taxonomy — A Knowledge Repository of Communicative Actions
Software Design and Generation
Chapter 18-A Coordination Perspective on Software System Design
Chapter 19-The Product Workbench — An Environment for the Mass-Customization of Production Processes
Chapter 20-How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier
Conclusion
Appendix-Enabling Technology
