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Back Cover
Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT’s Sloan School of Management that has worked for over a decade to lay the foundation for a systematic and powerful method of organizing and sharing business knowledge. The book does so by focusing on the process itself. It proposes a set of fundamental concepts to guide analysis and a classification framework for organizing business knowledge, and describes the publicly available online knowledge base developed by the project. This knowledge base includes a set of representative templates, specific case examples, and a set of software tools for organizing and sharing knowledge. The twenty-one papers gathered in the book form a comprehensive and coherent vision of the future of knowledge organization. The book is organized into five parts that contain an introduction and overview of this decade-long project, the presentation of a theory of process representation, examples from both research and practice, and a report on the progress so far and the challenges ahead. About the Editors Thomas W. Malone is Patrick J. McGovern Professor of Information systems and Director of the Center for coordination Science at The MIT Sloan School of Management.Kevin Crowson is Associate Professor of Information Studies at Syracuse University School of Information Studies. George A. Herman is on the research staff at the Center for Coordination Science, and Managing Editor of the Process Handbook. |
