Organizing Business Knowledge The Mit Process Handbook [Electronic resources] نسخه متنی

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Organizing Business Knowledge The Mit Process Handbook [Electronic resources] - نسخه متنی

Thomas W. Malone, Kevin Crowston, George A. Herman

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8.12 Conclusions

We believe that the work we have done so far on the Process Handbook has achieved our initial goal of demonstrating the potential of this framework for comprehensively organizing large amounts of useful knowledge about business in a richly interconnected, logical, and consistent way. We also believe that our conceptual framework for doing this was both intuitive and theoretically based. Finally, as we have shown in the other parts of this book, when business knowledge is organized in this way, powerful software tools to access and manipulate it can significantly increase its value.

We do not believe that our approach is the only useful way of organizing business knowledge. There are certainly other useful ways of organizing business knowledge for various purposes. But we do not know of any other approach to organizing business knowledge that is as comprehensive and powerful as ours, nor any that has been as extensively developed.


Figure 8.18: Systems dynamics diagram. (This .gure is from the ''research'' version of the Process Handbook.)

As researchers and educators, we have already devoted substantial resources to developing and updating the Process Handbook knowledge base. But we believe that the long-term potential of such a knowledge base can never be realized by the work of a single academic institution. Instead, we believe that there are many opportunities for other researchers, educators, and commercial enterprises to cooperate in the long-term, large-scale, development of a knowledge base like the Process Handbook. We hope that the publication of this volume will help stimulate such an endeavor.

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