| 1. | What are the three primary questions to ask before you begin methodically troubleshooting an issue? |
| 2. | Why is it essential to document your steps as you troubleshoot? |
| 3. | Once you have ruled out obvious external factors, name three questions you can ask yourself to help narrow your troubleshooting search. |
| 4. | There are a number of quick fixes you can use to eliminate the obvious before you embark on methodical troubleshooting. Name three. |
| 5. | Name two environmental factors that can cause issues with your Final Cut Pro system. |
| 6. | Describe the one-step reductive search method. |