The purpose of this questionnaire is to help you to order new T1/E1 lines or inform the carrier to make changes to the existing T1/E1 circuits to support deployment of the new IP Telephony (IPT) system. You can collect the information in this questionnaire from the customer and use it to place an order with the customer's carrier for new T1/E1 circuits or to make changes to the existing circuits. If you have T1/E1 circuits with multiple carriers, you have to place the order with each carrier.
Table F-1 provides the list of questions that carriers typically ask when someone is placing an order for T1/E1 PRI circuits. Some carriers might require additional information. Check with your customer's carrier and provide additional information if required.
No. | Question | Answer |
|---|---|---|
1 | What are the vendor name and the server version of the PBX system? | Organization: Location: Vendor: Model: SW revision: Example: Organization: XYZ, Inc. Location: San Jose Vendor: Cisco Systems Model: CallManager SW revision: 4.0 |
2 | Which jack type are you going to use for PRI? | Note: Describe how you wire the cable from the termination jack to voice gateways and write the distance. Example: Terminate the circuit to SmartJack. XYZ runs RJ45 from SmartJack to the Cisco WSX6608/CMM module in the Cisco Catalyst 6506 switch. |
3 | What is the ISDN configuration requested? If NFAS, do you need 23B+D or 23B+D+D? | |
4 | Which signaling type is required? | CASE&M wink start |
5 | What is the ISDN typenational or custom? | |
6 | What is the B-channel glare? | |
7 | What is the CPE type? | |
8 | How many DID digits do you need rom the service provider? | Number of Digits: Note: Specify how many digits you want to receive from the carrier. The number needed depends on how you set up the gateways in the CallManager. You can receive full digits from the carrier, and you can discard the common digits and use the rest of the digits to do call routing within your network. |
9 | What is the channel protocol for E&M CAS trunks? | |
10 | What is the pulse type? | |
11 | What is the framing and encoding format? | Framing Line code |
12 | What is the circuit direction? | |
13 | What is the hunt type? | |
14 | What is the CoS? Do you want to be able to make international calls or just local and domestic longdistance calls? | |
15 | Do you want inbound caller ID? If so, do you want to see the number only or the name and number? | |
16 | Do you want the name to be transmitted for the outgoing calls? If so, give the name (maximum of 15 characters). | Name to be transmitted: Example: XYZ, Inc. Notes: You can control what number to transmit when making outgoing calls in the CallManage Take into account that this information will be overwritten by the provider if it is not agreed upon beforehand. |
17 | Do you want these phone numbers to be listed in directory listings? If so, in which type(s) of pages? You need to supply the name and phone number that you want listed. | Number to be listed: Name to be listed: |
18 | (For U.S and Canada only) Do you want this T1/E1 PRI to support E-911 ? If yes, what is the callback number and name to be delivered to PSAP? | Callback number:________ Name :______________ |