Use the questions in Table G-1 to obtain the requirements to design the Unity voice-mail system.
No. | Question | Answer |
---|---|---|
1 | Customer Name | Name: |
2 | Who are the contacts in your enterprise messaging team? | Name: Role: Phone: E-mail: Name: Role: Phone: E-mail: |
3 | Who are the contacts in your enterprise directory team? | Name: Role: Phone: E-mail: Name: Role: Phone: E-mail: |
4 | Who are the contacts in your enterprise security team? | Name: Role: Phone: E-mail: Name: Role: Phone: E-mail: |
5 | Do you intend to deploy Cisco Unity in a Unified Messaging (UM) configuration or voice mailonly configuration? | |
6 | If this is a UM deployment, is it a new installation, a migration, or a partial integration? | New installation: Considered a fresh install into an environment where no messaging previously existed. Migration: Considered a full deployment of Unity to replace an existing legacy voice-messaging infrastructure. Partial integration: Installation of Unity into an existing environment where other messaging systems will continue to operate. |
7 | If this is a voice mailonly deployment, is it a new installation, a migration, or a partial integration? | New installation: Considered a fresh install into an environment where no messaging previously existed. Migration: Considered a full deployment of Unity to replace an existing legacy voice-messaging infrastructure. Partial integration: Installation of Unity into an existing environment where other messaging systems will continue to operate. |
8 | Do you require Unity to integrate with your fax server? If yes, list the type of integreation, the fax server software vendor, and the version number. | Vendor: Version: |
9 | Which special features do you want to use in Unity? | |
10 | Do you need Unity support of any language other than U.S. English? If yes, specify the language(s) for each category. | TTS languages: Telephony User Interface (TUI) languages: Graphical User Interface (GUI) languages: |
The information collected using Table G-1 helps you to understand the scope of the voice-mail deployment.