The purpose of this questionnaire is to help you collect the information that you need about a customer's existing telecom network infrastructure to provide that customer with Cisco IP telephony (IPT) solution. To obtain the answers to this questionnaire, you can either take this questionnaire and meet with the customer or e-mail the questionnaire to the customer and have them complete it. Customers usually provide some part of the information requested in this questionnaire in their Request for Proposal (RFP).
The following is an outline of the sections in the Telecom Infrastructure Analysis Questionnaire:
PBX Infrastructure
Analog Device Information (Fax/Modem)
Trunk Sizing
Telephony Numbering Plan
Voice-Mail Infrastructure
Telephony Features and Applications
Applications Security
Operations and Maintenance
Network Management System
Remote Network Monitoring/Management
Maintenance and Support Contract
Some sections might not be applicable to your customer's telecom network needs. In that case, continue to the next section.