This chapter discussed the details of Cisco Unity design and customization. Understanding the existing Enterprise Directory and Messaging architecture is important for a successful Unity rollout in the network.
There are many Cisco Unity white papers available on the Cisco.com website from the following URL that you should refer to while doing the design of the Unity system:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/whitpapr/index
These white papers contain different types of information:
Active Directory planning and impact
Unity networking capabilities and features
Unity backup and restore best practices
Unity physical storage best practices
Unity life reply capabilities
Unity security best practices
The next chapter discusses the implementation phase of the IPT network in general. It focuses on high-level implementation tasks that can be useful when you are dealing with implementation in a real network.