This section looks at infrastructure software to help ensure that the software versions used will support features required by IP telephony, are tested, and are standardized within the organization. Table B-29 provides a list of questions that you should ask customer to understand the software certification processes that exist in the organization.
No. | Question | Answer |
|---|---|---|
1 | Does the organization create and maintain software standards for the network? | |
2 | Does the organization have a software certification process in place? | |
3 | Is software tested before it is deployed on the production network? | |
4 | Does the organization standardize on general deployment software where possible? | |
5 | Does the organization maintain standard global software configurations? |
Provide the versions of Cisco IOS and Catalyst OS running on the network.