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Part I: Overview
Chapter 1 -- Introducing Windows 2000 Professional
Quick Guide to Using Windows 2000 Professional
Where to Find More Information in this Book
Chapter 2 -- Using Windows 2000 Professional with Windows 2000 Server
Quick Guide to Using Windows 2000 Professional with Windows 2000 Server
Robust Networking Infrastructure
Interoperability with Other Networks
Part II: Deployment and Installation
Chapter 3 -- Deploying Windows 2000 Professional
Quick Guide to Deploying Windows 2000 Professional
Mapping Your Needs to Windows 2000 Professional
Determining a Preferred Client Configuration
Assessing Your Current Network Infrastructure
Determining a Client Connectivity Strategy
Determining Implementation Methods
Chapter 4 -- Installing Windows 2000 Professional
Chapter 5 -- Customizing and Automating Installations
Quick Guide to Customizing and Automating Installations
Overview of Customizing and Automating Installations
Chapter 6 -- Setup and Startup
Quick Guide to Setup and Startup
Windows 2000 Professional Startup Process
Plug and Play Device Detection
Installing a Multiple-Boot Operating System
Removing Windows 2000 Professional from Your Computer
Troubleshooting Windows 2000 Professional Setup
Part III: System Configuration and Management
Chapter 7 -- Introduction to Configuration and Management
Quick Guide to Workstation Configuration and Management
Managing Windows 2000 Professional in a Windows 2000 Server Environment
Managing Windows 2000 Professional in a Non-Windows 2000 Environment
Managing Windows 2000 Professional in a Multilanguage Environment
Making Windows 2000 Professional More Accessible
Chapter 8 -- Customizing the Desktop
Quick Guide to Customizing the Desktop
Overview of Desktop Customization and Configuration
Defining Desktop Administration Standards
Implementing Custom Desktops in a Windows 2000 Server Network
Implementing Custom Desktop Configurations in Non-Windows 2000 Server Networks
Using Group Policy Settings for Desktop Control
Active Desktop and Wallpaper Settings
Customizing the Taskbar and Toolbars
Limiting Access to Display Options
Screen Saver Group Policy Settings
Restoring the Original Configuration
Chapter 9 -- Managing Files, Folders, and Search Methods
Quick Guide to Files, Folders, and Search Methods
Windows 2000 Server Network Advantages
Working with Files and Folders
Using Offline Files and Folders
Searching for Files, Folders, and Network Resources
Chapter 10 -- Mobile Computing
Setting Up a Portable Computer
Configuring Offline Files for Portable Computers
Managing Hardware on Portable Computers
Security Considerations for Portable Computers
Folder Redirection and Configuring Roaming User Profiles
Hardware Issues Related to Portable Computers
Optimizing Workstations for Multimedia
Chapter 12 -- Telephony and Conferencing
Quick Guide to Telephony and Conferencing
Overview of Telephony and Conferencing
Configuring Telephony and Conferencing
Security Groups, User Rights, and Permissions
Protecting User Data on Portable Computers
Creating and Sending Print Jobs
Monitoring and Managing Print Jobs
Troubleshooting Printing Problems
Chapter 15 -- Scanners and Cameras
Quick Guide to Scanners and Cameras
Installing Scanners and Cameras
Configuring Scanners and Cameras
Overview of Windows 2000 File Systems
Chapter 18 -- Removable Storage and Backup
Quick Guide to Removable Storage
Administering Removable Storage
Troubleshooting Removable Storage
Chapter 19 -- Device Management
Quick Guide to Device Management
Troubleshooting Device Management
Chapter 20 -- Power Management
Quick Guide to Power Management
Understanding the Advanced Configuration and Power Interface
Using the Power Management Interface
Troubleshooting Power Management
Part IV: Network Configuration and Management
Chapter 21 -- Local and Remote Network Connections
Quick Guide to Local and Remote Network Connections
Overview of Local and Remote Network Connections
Creating, Configuring, and Monitoring Connections
Group Policies for Network and Dial-up Connections
Internet Connection Sharing Scenario: Connecting Your Branch Office's Intranet to the Internet
Chapter 22 -- TCP/IP in Windows 2000 Professional
TCP/IP Configuration Quick Guide
Overview of Windows 2000 TCP/IP
Configure IP Address Assignment
Configure TCP/IP Name Resolution
Configure Local IP Routing Table
Configure Internet Connection Sharing
Configure IP Security and Filtering
Perform TCP/IP Troubleshooting
Chapter 23 -- Windows 2000 Professional on Microsoft Networks
Quick Guide to Windows 2000 Professional on Microsoft Networks
Overview of Microsoft Networking
Troubleshooting Microsoft Networking
Part V: Network Interoperability
Chapter 24 -- Interoperability with NetWare
Quick Guide to NetWare Interoperability
Overview of Windows 2000 Professional and NetWare Connectivity
Client Service and Gateway Service
Configuring Client Service for NetWare
NetWare Administration Through Windows 2000 Professional
Windows 2000 Professional and NetWare Security
Troubleshooting Windows 2000 Professional and NetWare Connectivity
Chapter 25 -- Interoperability with UNIX
Quick Guide to UNIX Interoperability
Overview of Windows 2000 Professional and UNIX Connectivity
Planning and Installing Services for UNIX on Windows 2000 Professional
Configuring Services for UNIX on Windows 2000 Professional
Chapter 26 -- Interoperability with IBM Host Systems
Quick Guide to Interoperability with IBM Host Systems
Overview of Interoperability with IBM Host Systems
SNA Server Client and Components
Network Management Integration
Windows 2000 Professional and IBM Host Security
Part VI: Performance Monitoring
Chapter 27 -- Overview of Performance Monitoring
Quick Guide to Monitoring Performance
Performance Monitoring Concepts
Starting Your Monitoring Routine
Troubleshooting Problems with Performance Tools
Monitoring Legacy Applications
Integrating the System Monitor Control into Office and Other Applications
Chapter 28 -- Evaluating Memory and Cache Usage
Quick Guide to Monitoring Memory
Determining the Amount of Installed Memory
Understanding Memory and the File System Cache
Establishing a Baseline for Memory
Resolving Memory and Cache Bottlenecks
Chapter 29 -- Analyzing Processor Activity
Quick Guide to Monitoring Processors
Overview of Processor Monitoring and Analysis
Establishing a Baseline for Processor Performance
Recognizing a Processor Bottleneck
Advanced Topic: Changing Thread Priority to Improve Performance
Eliminating a Processor Bottleneck
Chapter 30 -- Examining and Tuning Disk Performance
Quick Guide to Monitoring Disks
Configuring the Disk and File System for Performance
Establishing a Baseline for Disk Usage
Investigating Disk Performance Problems
Evaluating Cache and Disk Usage by Applications
Part VII: Troubleshooting
Chapter 31 -- Troubleshooting Tools and Strategies
Quick Guide to Troubleshooting
General Troubleshooting Strategy
Chapter 32 -- Disk Concepts and Troubleshooting
Disk Sectors Critical to Startup
Chapter 33 -- Windows 2000 Stop Messages
Appendix A -- Accessibility for People with Disabilities
Quick Guide to Accessibility for People with Disabilities
Overview of Accessibility in Windows 2000 Professional
Customizing Computers for Accessibility
Setting Accessibility Options by Type of Disability
Configuring Accessibility Features
Adding Third-Party Products and Services
Appendix B -- Sample Answer Files for Windows 2000 Professional Setup
Appendix C -- Hardware Support
New and Enhanced Hardware Support