When working with any development environment or tool, you are going to spend a fair amount of time troubleshooting to diagnose problems, resolve conflicts, and so on. Crystal Reports.NET is no different. This appendix lists some of the resources available to help you troubleshoot your reporting application, as well as some common problems you may experience.
There are a number of resources available to help you work out any issues or problems you may encounter, and a good place to start is with the resources provided by Crystal Decisions.
http://support.crystaldecisions.com/kbase/
The Crystal Decisions Knowledge Base provides a comprehensive selection of articles across the range of Crystal Decisions products, and is updated twice a week with over 100 documents relating to Crystal Reports.NET. To search for articles related to Crystal Reports.NET, search on the keywords dotnet or .NET or VB.NET or CSHARP.
http://support.crystaldecisions.com/docs/
For the Crystal product range, this provides a library of technical briefs, release notes, FAQs, how-tos, and so on. To search for articles on Crystal Reports.NET, use the drop-down menus provided or search for a document name like CRNET*. This will provide a list of available documents, most of which are in Adobe Acrobat (.pdf) format. It is here you will also find summary lists of items such as articles, or sample applications, that relate to Crystal Reports.NET.
http://support.crystaldecisions.com/updates/
Includes a number of downloads of drivers, utilities, and sample applications available for use with Crystal Reports.NET. There are sample applications available that use both Visual Basic .NET and C# code, as well as any software updates and hot fixes that are available.
http://community.crystaldecisions.com/support/answers.asp
As a registered user of Crystal Reports.NET, you are entitled to use Answers By Email, Crystal Decisions' interactive online support service.
Microsoft.public.vb.crystal
Microsoft.public.dotnet.general
Microsoft provides a public newsgroup for using Crystal Reports with VB. You will find a number of postings that relate to older version of Crystal Reports, but there is still some good information contained within the group.
http://msdn.microsoft.com/library/en-us/crystlmnl/crconcrystalreports.asp
MSDN provides a duplication of the documentation found with Crystal Reports.NET and is available in the online MSDN library. You can also find links on MSDN to other resources, including articles from MSDN magazine, other web sites and dot net resources like www.gotdotnet.com.
public.seagate.crystal-reports.general
public.seagate.crystal-reports.programming
These are two groups that were migrated from Deja-News to Google Groups, providing helpful hints and postings from other Crystal Reports.NET users. Again, like the Microsoft newsgroups, there is a lot to wade through but occasionally you will find the gem of information that makes it all worthwhile.