cases analyzed, 84, 85, 88, 133, 137
Abandonment
factors contributing to, 51-55
types of, 17
Abdel-Hamid, T. K., on adding staff to a late project, 138, 212, 251
American Airlines Corporation, 86
AMR Inc.'s Confirm project, 4
socioorganizational factors on Confirm, 86, 89, 93, 113, 116, 121, 122, 144
AMR Information Services (AMRIS)
cost overruns and schedule delays, 144
socioorganizational factors on Confirm, 86, 89, 96, 100
technical factors on Confirm, 113, 116, 117, 122, 128, 129
Andersen Consulting
contributing role in cost overruns and schedule delays of Delta, 145, 146
role in socioorganizational factors in FoxMeyer's Delta, 86, 89, 97
role in technical factors in FoxMeyer's Delta, 114, 117, 118, 122, 123, 129, 130, 231
Anthes, G. H., on IRS's TSM problems, 87, 131
Applegate, L. M., DIA's BHS tight schedule, 124
Archival data collection on using triangulation approach, 197, 199, 218, 219
Audits, of projects in postabandonment review, 222, 224, 228-230, 232, 242