HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations

C.9 NETWORKING AND SERVICE MANAGEMENT

http://openview.hp.com/solutions/nsm/indexl Network Service Management

www.itil.co.uk Information Techology Infrastructure Library

www.itsmf.com Service Management Forum

www.cisco.com Network Products and Technical Resources

http://searchnetworking.techtarget.com Network Technology Trends

http://www.ntp.org Network Time Protocol