HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations

Tammy Zitello

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13.5 OPENVIEW STATUS CHECKS

The processes that run on the management server and managed nodes indicate the health of the OpenView environment. If you experience any problems with the standard operation of the OpenView product, check to ensure that all the necessary processes are running. Below are three examples of checking the status of the OpenView processes. Refer to Chapter 18, "Oracle for OpenView," and Chapter 22, "Troubleshooting Tips and Techniques," for information about commands to check the Oracle and Operating System processes. Descriptions of the OVO processes appear later in this chapter.

13.5.1 Check the OpenView Services (NNM)

The OV service processes must be running in order for the OpenView server to function properly. Refer to Chapter 4, "Out-of-the-box Network Node Manager," for more information about the NNM processes. Check the status of the NNM processes with the command

/opt/

OV /bin/ovstatus c .

Name PID State Last Message(s) OVsPMD 1422 RUNNING - ovsessionmgr 1424 RUNNING Initialization complete. ovwdb 1425 RUNNING Initialization complete. ovuispmd 1484 RUNNING Successful restart. 0 ovw clients registered. ovtrapd 1455 RUNNING Initialization complete. ovactiond 1456 RUNNING Initialization complete. syslogTrap - NOT_RUNNING - ovalarmsrv 1457 RUNNING Initialization complete. pmd 1427 RUNNING Initialization complete. genannosrvr 1458 RUNNING - httpd - unknown (Does not communicate with ovspmd.) ovtopmd 1453 RUNNING Connected to native database "openview". netmon 1485 RUNNING Initialization complete. snmpCollect 1486 RUNNING Initialization complete. ovas 1492 RUNNING Initialization complete. ovrequestd 1430 RUNNING Initialization complete. ovdbcheck 1459 RUNNING Connected to embedded database. ovctrl - unknown (Does not communicate with ovspmd.) ovoacomm 1490 RUNNING Open Agent Service Server Initialization Complete. For details about Open Agent Service use 'opcsv'. opc 1772 RUNNING OVO Server Initialization Complete. For details about OVO Manager Processes use 'opcsv'. #

The processes are initialized during system startup or manually controlled with the commands

ovstart and

ovstop . Refer to Chapter 4 for the NNM process descriptions. The

ovstop command will stop NNM and all OVO server processes. This will not stop the agent processes running on the server. When the server processes are down no user logins are allowed, and agent processes will buffer messages until the server processes are restarted.

13.5.2 Check the OVO Server

The operation of the management server depends upon the functions provided by the operating system, Oracle, NNM, and OVO. Descriptions of the OVO processes are provided later in this chapter. Check the status of the OVO server processes with the command

/opt/

OV /bin/OpC/opcsv .

# opcsv
OVO Management Server status:
Control Manager      opcctlm     (4807) is running
Action Manager       opcactm     (4814) is running
Message Manager      opcmsgm     (4815) is running
TT & Notify Mgr      opcttnsm    (4816) is running
Forward Manager      opcforwm    (4817) is running
Service Engine       opcsvcm     (4822) is running
Cert. Srv Adapter    opccsad     (4820) is running
BBC config adapter   opcbbcdist  (4821) is running
Display Manager      opcdispm    (4818) is running
Distrib. Manager     opcdistm    (4819) is running
Open Agent Management status:
Request Sender       ovoareqsdr  (4801) is running
Request Handler      ovoareqhdlr (4804) is running
Message Receiver (BBC) opcmsgrb  (4805) is running
Message Receiver     opcmsgrd    (4806) is running
Ctrl-Core and Server Extensions status:
Control Daemon               ovcd       (4314) is running
BBC Communications Broker    ovbbccb    (1467) is running
Config and Deploy            ovconfd    (4315) is running
OV Certificate Server        ovcs       (4802) is running
#

Server processes that do no appear in the output of the

opcsv -status command include the following processes that run to support the user sessions and DCE-RPC data transfers:

  • opcuiwww Java UI Manager (one instance per for each connected Java GUI)

  • opcuiadm Administrator UI

  • opcuiop Operator UI (one instance for each operator session using the MOTIF GUI)

  • opcuiopadm Administrator's Operator UI

  • ovw OV platform GUI session (one for each MOTIF GUI - admin+oper)

  • opccmm Subprocess of Message Receiver for bulk transfers (only if needed temporarily)

  • opctss TCP Socket Server

13.5.3 Check the Agents

There are two commands available to check the agent status:

/opt/

OV /bin/OpC/opcragt and

/opt/

OV /bin/OpC/ovc . Both commands report the status of the primary agents responsible for intercepting events, collecting performance data, filtering and forwarding messages. The following example lists the output from the

opcagt command:

Execute the command:

/opt/

OV /bin/OpC/opcagt

opcmsga   OVO Message Agent         AGENT,EA(5129)   Running
opcacta   OVO Action Agent          AGENT,EA(5130)   Running
opcmsgi   OVO Message Interceptor   AGENT,EA(5131)   Running
opcle     OVO Logfile Encapsulator  AGENT,EA(5133)   Running
opcmona   OVO Monitor Agent         AGENT,EA(5135)   Running
opctrapi  OVO SNMP Trap Interceptor AGENT,EA(5137)   Running
opceca    OVO Event Correlation     AGENT,EA         Stopped
opcecaas  ECS Annotate Server       AGENT,EA         Stopped
coda      HP OpenView Performance Core      (3657)   Running
#

The command

ovc (-start, -stop, -kill) also controls the agent processes from the command line. Refer to the man pages for

ovc complete syntax. The command

/opt/

OV /bin/OpC/opcagt is now a wrapper for

ovc . The output from the

ovc command for HTTPS-based agents is listed here.

# ovc
ovcd    Control Daemon                      CORE (4314)     Running
ovbbccb HP OpenView BBC Communications Broker CORE (1467)   Running
ovconfd HP OpenView Config and Deploy     CORE (4315)       Running
ovcs    HP OpenView Certificate Server SERVER               Aborted
opcmsga OVO Message Agent             AGENT,EA (4321)       Running
opcacta OVO Action Agent              AGENT,EA (4322)       Running
opcmsgi OVO Message Interceptor       AGENT,EA (4323)       Running
opcle       OVO Logfile Encapsulator  AGENT,EA (4325)       Running
opcmona     OVO Monitor Agent         AGENT,EA (4327)       Running
opctrapi    OVO SNMP Trap Interceptor AGENT,EA (4329)       Running
opceca      OVO Event Correlation     AGENT,EA              Stopped
opcecaas    ECS Annotate Server       AGENT,EA              Stopped
coda        HP OpenView Performance   Core  4331)           Running

The output shows the processes that are responsible for overall control

ovcd , HTTPS communications

ovbbccb , distribution and configuration changes

ovconfd , and security authentication

ovcs . The

ovc and

opcagt commands work locally,

opcragt executes on the management server (both for DCE and HTTPS agents). The

ovc command exists only on HTTPS nodes.