The Emotionally Intelligent Manager [Electronic resources] : How to Develop and Use the Four Key Emotional Skills of Leadership

David R. Caruso, Peter Salovey

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نمايش فراداده

Chapter 4: Get in the Mood: Using Emotions

What does it mean to use emotions to help thinking? Those with that ability may be better described by the statements in Column A of Exhibit 4.1. People who struggle with this skill are often described by statements such as those listed in Column B.

Exhibit 4.1: Using Emotions.

Column A: Skillful

Column B: Not Skillful

Creative thinker

Practical and concrete

Inspires people

Doesn’t motivate others

Focuses on what’s important when emotions are strong

Forgets what’s important when upset

Emotions improve thinking

Feelings are flat or distracting

Can feel what others are feeling

Emotions are self-absorbed and not influenced by others’ feelings

Feelings help to inform and change beliefs and opinions

Beliefs and opinions are unchanged by emotions

Let’s take a look at two people, each of whom is better described by one column than the other.