Index

C

Carceral model, 24

Carceral vision, 32–33

Carey, James, 10, 13–14, 62

Carr, Caleb, 135–136, 150n3

Castells, Manuel, 17

Catalina Marketing Corporation, 67

CDNow.com, 127

Census. See also Consumption census

of 1870, 57, 58–59

of 1940, 60

of 1960, 60

and tabulation technologies, 67

Certeau, Michel de, 26, 138

and habit, 141

Circuit of culture model, 139

Citicorp, 67

Clarke, Roger A., 76

and dataveillance, 20, 21, 26, 29–30, 36–37

and Web cookies, 117–118

Coca-Cola, 93

Collective subject, 44

Commodities. See Business inventories

Communicator. See Netscape

Computer profiling, 20, 22

Confession, 35, 47

and market research, 78

Consumer behavior, 32, 49

and data, 79, 80

and market research, 71

spatial patterns of, 89

tracking of, 37

Consumer feedback. See also Feedback technologies

cross-referencing of, 55

effect of, 55

importance of, 54, 71

quality of, 50

sites of, 140–142

solicitation of, 56–57

techniques of, 4–5, 18

topography of, 4–5

Consumer information, 56

acquisition of, 57–58, 67–68

cross-referencing of, 57, 61, 70

and point-of-purchase system, 67

Consumer profiles and profiling, 12, 17

classifications of, 80–81

defined, 5–6, 9

and event marketing, 97

and intertextual relationships, 8–9

and reward and punishment, 6, 7–8

technologies, 5, 7, 9, 10

topographical implications of, 5, 10, 94–95

use of, 93

Consumer recall, 92

Consumer retention, 68–69

Consumer surveillance

and dataveillance, 36, 37–38

and enticement, 37

and panoptic surveillance, 35

and privacy, 49

and reward and punishment, 38

triggering of, 37

Consumption, 4, 5, 26, 50, 137–138

and information collection, 38–39

practices of, 5

techniques to define, 25

topographies of, 6, 10

Consumption census, 61

Control societies, 44

Cookies (Web), 26, 142, 149n8

acceptance of, 150n12

defined, 117–118, 130

panoptic relationship of, 112

and preferences, 120–130, 150n11

and tracking, 116–119

Cooper, Kathy, 67

Coors Brewing, 103

Cortada, James W., 64

Counting machines, 17–18

Credentials, 19–20

Cross-referencing. See also Personal information, cross-referencing of

and consumer profiles, 74–75

and geographic information systems, 83

Cubitt, Sean, 55

Culture, Media, and Identities series, 138, 139

Cybernetics, 147n2