Organizing Business Knowledge The Mit Process Handbook [Electronic resources]

Thomas W. Malone, Kevin Crowston, George A. Herman

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Index

W

Web interface, 26

Web site. See also Internet; World Wide Web

for MIT conflict repository, 463

for NIST, 575

Phios, 8, 446

for Process Handbook (both versions), 223, 458, 459, 471

for Sloan School admissions process, 487

Whirlpool, 32

Wild idea, 395

Womex, 397

Wordnet, 249

Words, and organizational moves, 197–98

Work

problems in representing, 336–37

technique for analysis of, 335–36 (see also Process description technique)

Workflow Management Coalition, 552

Work flow-management systems (WFMS), 521, 523, 525–26, 527, 541

Work process analysis, using genre taxonomy, 486–93

Work tools, cooperative, 69–73, 76

World Wide Web, 466. See also Internet; Web site

conflict repository on (screen illustration), 459

process repository on, 443