Part 1: Learn About the World of Emotional Intelligence - The Emotionally Intelligent Manager [Electronic resources] : How to Develop and Use the Four Key Emotional Skills of Leadership نسخه متنی

Part 1: Learn About the World of Emotional Intelligence

Chapter List

Chapter 1: Emotions and Reasoning at Work

Chapter 2: An Emotional Blueprint

Part Overview

The term emotional intelligence seems like an oxymoron to many people. After all, emotions and intelligence are often at odds with one another. The chaotic nature of emotion means that it seems irrelevant, and perhaps even threatening, to the very way in which we think, decide, and work.

In the next two chapters, we appeal to your intellect as we make a case for emotion. Rather than ask you to throw away reason and logic, we tap into your analytical powers to help you make sense of emotion. We first outline a set of fundamental principles behind the concept of an emotional intelligence. Then we present you with an analytical tool—a process model we call an Emotional Blueprint—to help you view emotion as an organized and adaptive system.