Implement for ResultsPreferably, whether created internally or outsourced to a learning solutions provider, Internet learning platforms or solutions should offer interoperability with existing systems, scalability for growth, open architecture for alignment, and plug-and-play capability for modular expansion. The platforms are discussed in more detail in the next chapter (Chapter 13, "Building an Internet Learning Solution").[1]Relying on a standards-based platform should allow the system to work with several vendors. When deploying Internet learning, a proprietary solution could be an inhibiting factor if learners express an interest in a learning application that is not available from the vendor of choice. Build to ScaleIrrespective of initial demand, an Internet learning program should be scalable (capable of expanding across regions and business units within an organization).[2] Internet learning may well become one of the most widely used applications within the organization and be accessed by every employee. Act global![3]Organizations with employees located worldwide should aim to offer content in local languages. For example, if a learner wants to search for content in Japanese, the available search tools should allow for that functionality. Similarly, the look and feel of the Internet learning platform should reflect the local language, colors, and designs to reflect regional needs. Aim to IntegrateIt is not only sufficient to have all the components of an Internet learning IT platform work cohesively, but it is also essential to have the platform aligned with legacy systems in other functional areas within the organization. An Internet learning solution will evolve in the context of existing systemsincluding human resources, finance, performance management, knowledge management, entitlements, and securityand the overall network infrastructure. Full integration means coordinating with the IT groups across functions for optimal deployment.[4] Keep It FlexibleAs an evolving productivity tool, Internet learning will continue to fuel demand for applications. Organizations will find it useful to integrate emerging publishing, authoring, and delivery applications with the Internet learning solution.[5] Ensure Speed and ResponsivenessOrganizations seldom have the luxury of lengthy development schedules. With Internet learning expected to deliver results in a short time frame, project managers must demonstrate speed in bringing a solution into production. With all the potential benefits of Internet learning, senior management will likely expect a fast turnaround on projects.[6]Many technologies and tools are available in the marketplace, and a project planner is well advised not to be bound by a single technology. Being nimble and results driven in the organization might mean making multiple tools available from diverse vendors. |