Post-Implementation Documentation
Chapter 9. Operations and Optimization
CallManager Operation and Monitoring Tools
Day 2 Monitoring and Management Tasks
Appendix A. Cisco IP Phone Models and Selection Criteria
Appendix B. IPT Planning Phase: Network Infrastructure Analysis Questionnaire
Customer Business and Technical Expectations
Power Protection and Environmental Condition
Appendix C. IPT Planning Phase: Telecom Infrastructure Analysis Questionnaire
Analog Device Information (Fax/Modem)
Telephony Features and Applications
Appendix D. IPT Design Phase: IP Phone Selection Questionnaire
User Requirements for Phone Features
Appendix E. IPT Design Phase: IPT Requirement Analysis Questionnaire
Legacy Voice-Mail Integration Requirements
Legacy PBX Integration Requirements
Sizing the CallManager Cluster
Branch Office IPT Requirements
Class of Restriction Requirements
Call-Routing and Dial Plan Requirements
Sizing the PSTN/Gateway Trunks
Power Requirements (Per Site/Per Switch Specific)
Call Admission Control Considerations
Corporate Directory Requirements
Conferencing, Transcoding, and MTP Requirements for Central Sites
Appendix F. Ordering T1/E1 PRI from the Carrier Questionnaire
Appendix G. Voice-Mail Design Questionnaire
Messaging and Directory Architecture
Infrastructure Requirements for Unity Deployment
Unity Integration with PBX/CallManager
Unity Networking with Other Voice-Mail Systems
Appendix H. IPT Implementation Checklist
Implementation Readiness Analysis
Configuration Checklist for Installation of CallManager and Other Application Servers