SitemapTable of ContentsCopyrightAbout the AuthorsAbout the Technical ReviewersAcknowledgmentsThis Book Is Safari EnabledForewordIntroductionGoals and MethodsTarget CallManager ReleaseHow This Book Is OrganizedHow to Read This BookPart I: Overview of Technology, Protocols, and the PDIOO MethodologyChapter 1. Cisco IP Telephony Solution OverviewLegacy Voice and Data NetworksNext-Generation Multiservice NetworksNetworks Based on Cisco AVVIDSignaling and Transport ProtocolsIP Telephony ComponentsIP Telephony Deployment ArchitecturesCall-Flow ScenariosSummaryChapter 2. Planning, Design, Implementation, Operation, and Optimization OverviewPlanning PhaseDesign PhaseImplementation PhaseOperation and Optimization PhaseSummaryPart II: Large-Scale IPT and Voice-Mail NetworkChapter 3. Large-Scale Enterprise Requirements for IP TelephonyCustomer ProfileCustomer RequirementsSummaryChapter 4. Planning PhaseGetting StartedNetwork Infrastructure AnalysisTelecom Infrastructure AnalysisSummaryChapter 5. Design Phase: Network Infrastructure DesignCall-Processing ArchitectureIP Phone SelectionNetwork Infrastructure Design TasksSummaryChapter 6. Design of Call-Processing Infrastructure and ApplicationsHigh-Level IPT DesignLow-Level DesignFax and ModemSecuring the IPT InfrastructureSummaryChapter 7. Voice-Mail System DesignDefining the Voice-Mail System ArchitectureDesigning a Cisco Unity SystemInstalling Cisco UnityIntegrating Voice MailNetworking Octel and UnityCustomizing the Cisco Unity SystemMultiple Directory HandlersImproving the User Experience During MigrationSummaryChapter 8. ImplementationComplete Preimplementation TasksPerform Implementation Readiness AnalysisImplement IPT ComponentsIdentify the Implementation ToolsDeploy IPT Solution PilotImplementation Acceptance Tests
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