Cisco.IP.Telephony.Planning.Design.Implementation.Operation.and.Optimization [Electronic resources] نسخه متنی

Acceptance Tests

Table H-11 organizes the acceptance tests into the following categories:

CallManager check

General IP Phone and feature tests

Centralized call processing with remote branches

Distributed call processing with multiple CallManager clusters

Advanced IPT tests

You might have to add more test cases depending on the complexity and types of integrations involved in your network. In addition, you should perform the tests outlined in Document Registered Device Counts" section of Chapter 9, "Operations and Optimization," for more information on doing this.)

Test Category: Distributed Call Processing

1
Phone-to-phone dial-up test in different cluster

Make a phone call from IP Phone A in cluster 1 to IP Phone B in cluster 2 and verify that two-way audio is established.

2
Call transfer to an IP Phone in another cluster

Make a phone call from IP Phone A in cluster 1 to IP Phone B in cluster 2 and answer the call. Press the Transfer softkey on IP Phone A and dial the extension of IP Phone C in cluster 2. Verify that the call is established between IP Phone A and IP Phone C.

3
Call forward to an IP Phone in another cluster

From IP Phone A in cluster 1, press the CFwdALL softkey and enter the phone number of IP Phone B in cluster 2. Make a phone call from IP Phone C in cluster 1 to IP Phone A and verify that the call is forwarded to IP Phone B in cluster 2 and that the call is successful.

Test Category: Advanced IPT Tests

1
Fax to fax

Send a fax message from one fax station to another fax station and verify that the fax transmission is successful.

2
CallManager failover

Stop the CallManager service on the primary subscriber. Verify that phones fail over to the backup subscriber and that all functionality is retained.

Unplug the network cable for the primary subscriber. Verify that phones fail over to the backup subscriber and that all functionality is retained.

Test Category: Dial Plan Testing

1
Local call routing

Make local calls and check that the called party receives the right caller ID and calling name.

2
Long-distance call routing

Make long-distance calls and make sure that they go via the right gateway.

3
On-net call routing

Make on-net calls to other locations.

4
Off-net call routing

Make off-net calls.

5
E911 or emergency call routing

Call the emergency number and inform the person that this is a test call. Verify that the public safety access point (PSAP) gets the right phone number and address.