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Software
This section looks at infrastructure software to help ensure that the software versions used will support features required by IP telephony, are tested, and are standardized within the organization. Table B-29 provides a list of questions that you should ask customer to understand the software certification processes that exist in the organization.
| No. | Question | Answer |
|---|---|---|
| 1 | Does the organization create and maintain software standards for the network? |  Yes No |
| 2 | Does the organization have a software certification process in place? | Yes No |
| 3 | Is software tested before it is deployed on the production network? | Yes No |
| 4 | Does the organization standardize on general deployment software where possible? | Yes No |
| 5 | Does the organization maintain standard global software configurations? | Yes No |
Notes/Comments
Provide the versions of Cisco IOS and Catalyst OS running on the network.
