Index

D

Dargan, P., 62

Davis, G. B., 156, 239

DB2, 128

Decision Support System (DSS), 128

DeGrace, P., 50

Delta, FoxMeyer Drug's SAP R/3project, 3, 25, 26

economic factors analyzed, 142, 145, 146, 149

learning from, 227, 230-232, 241, 249

profile of, 84-86

socioorganizational factors analyzed, 89, 93, 94, 96-98, 100-104

technical contributing factors analyzed, 111, 112, 114, 117, 122, 123, 126, 129, 130

DeMarco, T., on code of silence, 154

on postdevelopment reviews, 195, 196, 198

Denning, P., 62

Denver, city of, 91, 98, 99, 103, 131

Denver International Airport Baggage Handling System. See DIA's BHS case

Denzin, N. K., 197

Design phase, of systems life-cycle, 39, 49, 58-65, 67-69, 103, 104. See also Design stage

Design reviews, 191

Design stage, of systems life-cycle, 84, 109, 111, 133, 135, 137, 151, 193. See also Design phase

Development environment, 7, 16, 27, 37, 38. See also Technology environment

Development failures, 193

44. See also Project team composition

De Young, L., 57, 201

DIA's BHS case, 4, 26

economic factors analyzed, 142, 146-149, 151

learning from, 224, 227, 241, 249

profile of, 84, 87, 88

socioorganizational factors analyzed, 91, 93, 94, 95, 98-100, 102, 103

technical factors analyzed, 111, 112, 114, 115, 118-120, 124-126, 131, 132

Dickson, G. W., 178, 181

DiFonso, Gene, BAE project manager on DIA's BHS, 119, 120, 124, 125, 131, 147

Dijkstra, E. W., 10

Document Processing System (DPS), 87

DSS, 128