Index
C
Canadian Automated Air Traffic Control System (CAATS), 5
Capers, Jones, 31
CASE, 128
Challenged projects, a classification of failed projects, 9, 15, 17
Changing requirementscontributes to cost overruns and schedule delays, 138, 140, 143, 150-152
contributing to socioorganizational factor, 84, 93, 103-105
critical factor in project failure, 53, 58-60, 64, 65, 67
of large complex projects, 39, 40, 42, 44
minimizing effect in development project, 224, 225, 234
technical factor component, 111, 133, 134
Chikofsky, E. J., postdevelopment reviews, 195
Client-server architecture 26, 97, 129
Code of silence, breaking the practice, 154, 184, 253
CODIS, case study of failed project, 83, 84, 88, 89
analysis of contributing factors from user perspectives, 154, 156, 165, 171, 178-181, 183, 241, 250, 253
contributing socioorganizational factors, 92-94, 99-101, 103, 104
contributing technical factors, 111, 112, 120, 125, 132
economic issues of, 142, 148, 151
propositions of failure factors, 157, 159, 160, 162-164, 166, 167, 169, 171
Cohen, M. J., garbage can model, 183
Cole, A., on software runaways, 4, 8, 13, 17, 19-21, 42
socioorganizational factors contributing to, 51-54
technical and managerial factors contributing to, 121, 125, 132
Collaboration, in software development, 185, 189
Collett, S., on Hershey Foods' ERP project, 4, 24
Collier, B., postdevelopment reviews, 195, 196, 198
Collins, T., failed project cases, 88
Communication, in project team, 113, 117
among all project stakeholders, 174, 177, 181, 183, 185
problems in software development, 189, 234, 237
49, 50, 63. See also Total abandonment
Completion schedule, impact on software development, 222-224, 226, 228, 229, 230, 233, 235, 236
Complexity, of cofactors contributing to failures, 11, 12, 14
of software problem domain, 27, 30-34, 39, 40, 42
Computer-Aided Software Engineering (CASE), 128
Computer science, students of, 14
Computerworld, 131
Confirm case, 26, 177
contributing socioorganizational factors, 89, 93, 96, 100, 103, 104
economic factors contributing, 141, 142, 144, 149, 151
learning from, 227, 241, 249, 253
profile of, 84-86
technical factors contributing, 111-113, 116, 117, 121, 122, 125-128
Conflict model, 181, 182
Constantine, L. L., 36
Consultants, role in project development, 222, 225, 230-232, 236, 242. See also Project consultants
Continental Airlines, end user of DIA's BHS project, 91, 95, 103, 147
Coordination 185, 189
Corti, G., on risk and uncertainty, 37
Cost overruns, factor in software failures, 13, 18, 19
critical factor in software failure, 54, 60, 63, 65-68, 85, 96, 100, 104
learning from software project failures, 213, 221, 240, 246, 252, 253
major economic factor in software failures, 137, 138, 140-145, 148-152
risk of, 29, 31, 38, 44
Critical factors, life-cycle model classification, 56, 58, 64, 103, 111, 133, 134, 150
Curtis, B., large software projects study by, 93, 112, 113, 117, 126, 243-247
Cyberfile, 87