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Index
H
Halper, M., reports on Confirm, 86, 89, 113, 122, 128
Hamilton, S., 239
Harel, D., 12
Harvard Business Review, 13
Hedberg, B., 211, 212
Heinrich, E., 5
Hershey Foods' ERP project, 4, 22, 24, 25, 26, 126
Hierarchic structures/systems, 31
Highmark's HighBAR, 22, 23
Hilton Hotels Corporation, Confirm's consortium partner, 86, 101, 113
Hirschheim, R., IS failure study by, 9, 51, 154, 239
Hoare, C. A. R., 10
Howard, A., on project development team membership, 112
Human-centered design, 62
