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Index
U
UHC, FoxMeyer's Delta case, 94, 102, 114, 117, 123, 130, 145, 146
UHS, 94, 97, 102, 117
Uncertainties, in software development, 6, 8, 16, 29, 38-40
Unisys, 97, 130, 146
United Airlines, 91, 92, 95, 102, 103, 147
University Health System Consortium. See UHC
University Health system. See UHS
User involvement and commitmentcontributing factor in software failure, 54, 249
impact on development stages, 61-65
impact on socioorganizational and economic factors, 84, 154, 155
role in CODIS project, 180, 181, 184, 185
role in postabandonment review, 201, 218
User participation, 212, 222, 227, 228
Users, 6, 34, 36, 37, 39, 245, 250. See also End users
Users grouprole in CODIS, 154, 156, 158, 160, 162, 167, 171, 175, 176, 181-183, 185
role in successful project outcomes, 223, 225, 226, 233, 235
Users' interaction, 165, 167
