Index

G

GAO 4, reports on IRS's TSM project economic issues, 146

socioorganizational factors, 87, 90, 101

technical issues, 118, 123, 130

Garbage can model, 181, 182

General Accounting Office. See GAO

Glaser, G., problem of software project failures, 13, 116, 154, 168

Glass, R. L., cases of software runaways, 8, 13, 18, 48, 49, 88, 240, 252

Gross, Arthur, 124

Gwinnett, A., 161