Iansiti, M., evolutionary development study by, 7, 226, 227
IBM, consulting report on Confirm, 100, 117, 127, 128, 144
IEF, 128
Impaired projects, a classification of failed projects, 9, 15, 17
Implementation phase, of systems life-cycle, 39, 49, 58-65, 67-69, 104. See also Implementation stage
Implementation stage, of systems lifecycle, 84, 111, 133-135, 137, 141, 151, 193. See also Implementation phase
Information Engineering Facility (IEF), 128
Information requirements, 157-160, 179, 182, 183
Information systems. See IS
Information systems failure. See IS, failure
Information technology. See IT
Innovative projects, 27, 193, 222, 226, 227
Interaction model, 155, 171, 173. See also Stakeholders Interaction Model
Internal Revenue Service. See IRS
Internet-based technology, 25, 26
Intersubsystems interactions, 31
IRS, problems with TSM project, 87, 90, 98, 115, 118, 123, 124, 131, 146, 149
IRS's Tax System Modernization. See TSM
failure, 9, 51, 239 (see also 223, 226, 235
role in stakeholder-interaction model, 171, 175-177, 180-183, 185
staff, stakeholder in system development, 153, 158-165, 167
Iscoe, N., large software projects study by, 93, 112, 113, 117, 126, 243-247
personnel (see 85
Ives, B., on user involvement in IS development, 153, 154, 239