| Part INetwork Node Manager, Customer Views, and Service Information Portal Chapter 1Introduction to NNM, CV, and SIP Provides an introduction to SNMP and the three products NNM, CV, and SIP. Chapter 2Why Network and Systems Management Systems Fail… Chapter 3Creating a Deployment Checklist Chapter 4Out-of-the-box Network Node Manager Describes what NNM does without customization. Introduces the native GUI, the web interface, and Dynamic Views. Chapter 5Network Discovery Describes how to seed network discovery, eliminate devices from discovery, and manual discovery. Reviews netmon and other NNM background processes. Chapter 6Customizing NNM from the GUI Describes how to customize NNM submaps including background graphics, submap overlay, auto-layout, and symbol hiding. Also includes Internet submap partitioning, creating executable symbols, and creating MIB applications. Chapter 7Advanced Customization Describes how to customize NNM with the registration files. This allows customization of the native GUI and the web launcher. Chapter 8Data Collection and Event Configuration Describes how to collect SNMP data, store the data, and generate alerts based on user-defined thresholds. Chapter 9Scalability and Distribution Describes several ways to allow NNM to scale to a large enterprise by the use of remote consoles, discovery filters, and collection stations. Chapter 10Customer Views Describes the additional container views that are available with Customer Views. Provides examples of the ovcustomer utility. Chapter 11Service Information Portal Describes the portal view of your enterprise available with SIP. SIP provides information such as Key Device Health, Router Health, and Server Health as configured with Customer Views. Chapter 12Introduction to OpenView Operation Introduces the focal point of OVO, to monitor applications, resources, and services. Discusses the three types of OVO users including administrators, operators, and template administrators. Chapter 13Out-of-the-Box with OpenView Operations Describes what the typical system administrator needs to know to get up and running with OVO. Chapter 14Agent, Templates, and Distribution Describes the internal components of OVO that are distributed to manage the enterprise. Chapter 15Smart Plug-Ins Describes the essential instrumentation that will save time and resources in the implantation of OVO. Chapter 16Built-in Performance Tools Describes the features that make it possible to monitor and report performance data from the managed resources and applications. Chapter 17Server Administration Describes the critical success factors, tool and techniques for the typical OpenView administrator. Chapter 18Oracle for OpenView Describes the engine that is the works behind the scene to store the configuration and run time data. Chapter 19Enterprise Management Flexibility with Multiple Servers Describes the capabilities of the OpenView platform to span multiple management servers. Chapter 20Security Describes the user, system and network security standards that are supported by the OpenView platform. Chapter 21Plan, Document, Take Corrective Actions, Administer Changes Chapter 22Troubleshooting Tips and Techniques Describes the various tools and techniques available to the OVO administrator to accomplish route tasks. Part 4OpenView Operations for Windows Chapter 23Introducing OVO for Windows Describes the OVO management platform that runs on the Windows platform. Chapter 24OVO Windows and OVO UNIX Interoperability Describes the capability of the two OVO management platforms to interoperate. Chapter 25OVOW Implementation Tasks Describes some of the common tasks and tools available to understand where to begin with OVOW. Appendix AOpenView Commands Quick Reference Guide Appendix BHostname Resolution Appendix CResources |