AcknowledgementsTammy Zitello
I would like to thank the students at Lockheed-Martin in Maine for inspiring me to write this book during my last teach of NNM. Thanks to my reviewers, including John Blommers, Karen Fritz, Emil Velez, Alan Greentree, Dev Norwood, and Bill Dooley. Thanks to my co-authors Deborah Williams and Paul Weber for driving this book to completion. Thanks to my editors Jill Harry and Elise Walter for making this book happen. A special thanks to my mentor, reviewer, and husband Stan (zman) for sharing his technical knowledge of NNM and helping develop the lab exercises.Deborah Williams
I would like to thank the OVO students, who always asked good questions and were willing to push the limits of OVO during class. Thanks to the reviewers, some of whom are already mentioned (Emil and Bill), in addition Rose Lariviere, Kai-Uwe Jensen, Cherie Maurice and Thomas Gentsch. Special thanks to friends and family who remained patient and let me focus on this work. Thanks to Tammy and Paul, a great team to work with. Thanks to the editors Jill and Elise for many words of encouragement.Paul Weber
I thank Ed Allen, Thomas Ross, and Daniel Uland for making me their protégé fifteen years ago as a "boot" UNIX system administrator. Steve Morga, who gave me my first Network and Systems Management white paper assignment that started my career in Network, Systems, and Service Management. These people, coupled with, above all things, "Talent on loan from God," have enabled me to be in the position to assist in writing this book. Special thanks goes to two wonderful ladies, Tammy Zitello and Deborah Williams, who have done the majority of the work and allowed me to interject my writing throughout the book. Thanks to all who have reviewed the book for accuracy, especially Kai-Uwe Jensen and Chris DeVita. Most importantly, my beautiful wife, Brenda, who has put up with her husband being away for both Hewlett-Packard and the United States Navy Reserve and then holed up in the basement till the wee hours of the morning. |
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