HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations نسخه متنی

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HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations - نسخه متنی

Tammy Zitello

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HP OpenView System Administration Handbook: Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations

Table of Contents

Praise for HP OpenView System Administration Handbook

Hewlett-Packard Professional Books

How This Book Is Organized

Acknowledgements

Who This Book Is For

Conventions Used in This Book

Part 1: Network Node Manager, Customer Views, and Service Information Portal

Chapter 1. Introduction to Network Node Manager, Customer Views, and Service Information Portal

1.1 AN SNMP COKE MACHINE

1.2 WHAT NETWORK NODE MANAGER PROVIDES

1.3 WHAT CUSTOMER VIEWS PROVIDES

1.4 WHAT SERVICE INFORMATION PORTAL PROVIDES

1.5 OBTAINING EVALUATION COPIES OF NNM, CV, AND SIP

1.6 ADDITIONAL OPENVIEW PRODUCTS

1.7 SOME HELPFUL URLS

Chapter 2. Why Network and Systems Management Systems Fail

2.1 ...TO WORK PROPERLY

2.2 ...TO EFFECTIVELY MANAGE THE ENTERPRISE GROWTH

2.3 ...TO MANAGE EVERYTHING AT ONCE

2.4 ...TO EVEN GET OFF THE GROUND

Chapter 3. Create a Deployment Plan

3.1 MANAGEMENT REQUIREMENTS

3.2 DEFINE THE MANAGEMENT DOMAIN

3.3 ARE THERE FIREWALLS WITHIN THE MANAGEMENT DOMAIN?

3.4 OUT-OF-BAND NETWORK MANAGEMENT

3.5 BACKUP AND RECOVERY REQUIREMENTS

3.6 AUTHENTICATION, AUTHORIZATION, AND ACCESS CONTROL REQUIREMENTS

3.7 EVENT CORRELATION REQUIREMENTS

3.8 HIGH AVAILABILITY AND FAULT TOLERANCE REQUIREMENTS

3.9 CONFIGURATION AND CHANGE MANAGEMENT PROCESS REQUIREMENTS

3.10 HARDWARE CONFIGURATION REQUIREMENTS

Chapter 4. Out-of-the-box Network Node Manager

4.1 NNM DISCOVERY

4.2 SYMBOLS AND OBJECTS

4.3 ALARM CATEGORIES

4.4 QUERYING THE MIB

Chapter 5. Network Discovery

5.1 SEEDING INITIAL DISCOVERY

5.2 ADDITIONAL DISCOVERY METHODS

5.3 NETMON POLLING STATISTICS

5.4 CONFIGURING SNMP COMMUNITY NAMES

5.5 FIREWALL CONSIDERATIONS IN NETWORK DISCOVERY

Chapter 6. Customizing NNM from the GUI

6.1 CUSTOMIZING SUBMAPS

Chapter 7. Advanced Customization

7.1 Application Integration using Application Registration Files (ARFs)

7.2 Application Integration using Web Launcher Registration Files (WLRF) and Network Presenter Registration Files (NPRF)

7.3 Defining Custom Symbols and Fields

Chapter 8. Data Collection and Event Configuration

8.1 CREATING A DATA COLLECTION

8.2 CREATING THRESHOLD AND REARM EVENTS

8.3 CUSTOMIZING EXISTING DATA COLLECTIONS

8.4 CUSTOMIZING EXISTING EVENTS

8.5 TEST YOUR KNOWLEDGE OF DATA COLLECTION AND EVENTS

8.6 DETAILED SOLUTION TO NETWORK PRINTER EXERCISE

Chapter 9. Scalability and Distribution

9.1 REMOTE CONSOLES

9.2 CONFIGURING THE ON-DEMAND LEVEL FOR A MAP

9.3 CONFIGURING THE POLLING FREQUENCY

9.4 DEFINING FILTERS

9.5 DISTRIBUTED INTERNET MONITORING (DIM)

Chapter 10. Customer Views

10.1 THE FIVE ADDITIONAL VIEWS

10.2 THE OVCUSTOMER UTILITY

10.3 CONFIGURING THE HIERARCHICAL SUBMAP BUILDER

Chapter 11. Service Information Portal

11.1 GENERIC NET DEMO

11.2 INTEGRATING SIP WITH NNM

Chapter 12. Introduction to OpenView Operations (OVO)

12.1 MONITORING THE ENTERPRISE WITH OVO

12.2 THE OVO OPERATOR

12.3 THE OVO ADMINISTRATOR

12.4 TEMPLATE ADMINISTRATORS

Part 2: OpenView Operations

Chapter 13. Out-of-the-box with HP OpenView Operations

13.1 CONSIDER A SERVICE LEVEL IMPLEMENTATION

13.2 PRE- AND POST-SOFTWARE INSTALLATION SUMMARY

13.3 INSTALLING THE MANAGEMENT SERVER

13.4 AGENT SOFTWARE INSTALLATION

13.5 OPENVIEW STATUS CHECKS

13.6 OVO AUTOMATIC STARTUP AT BOOT TIME

13.7 THE ADMINISTRATOR CONSOLE

13.8 WINDOWS AND MENUS

13.9 NODES, NODE GROUPS, NODE LAYOUT GROUPS, NODE HIERARCHIES

13.10 MESSAGE GROUPS

13.11 USERS AND USER PROfiles

13.12 APPLICATIONS

13.13 THE OPERATOR CONSOLE

13.14 CONFIGURE A NEW OVO OPERATOR

13.15 CONFIGURE THE MANAGEMENT SERVER

13.16 WORKING FROM THE COMMAND LINE

13.17 PROBLEM SOLVING WITH OPENVIEW OPERATIONS

13.18 OVO SERVER AND NODE RESOURCES

13.19 DOCUMENTATION

13.20 TOOLS AND RESOURCES

13.21 SUMMARY OF EXECUTING OVOINSTALL

Chapter 14. Agents, Policies and Distribution

14.1 THE OVO AGENTS

14.2 THE OVO MANAGEMENT SERVER PROCESSES

14.3 AGENTS ALIVE AND WELL AT ALL TIMES

14.4 AGENT INSTALLATION

14.5 AGENT CONFIGURATION

14.7 ACTIONS, MONITORS, COMMANDS AND EXTERNAL NOTIFICATION SERVICES

14.8 USING TEMPLATES FOR MESSAGE SUPPRESSION

14.9 CONTROL MESSAGES WITH MESSAGE CORRELATION

14.10 DISTRIBUTION

Chapter 15. Smart Plug-Ins

15.1 INSTALLING AN SPI

15.2 COMPONENTS OF AN SPI

15.3 TYPES OF SPIS

15.4 SPI DOCUMENTATION AND WHITE PAPERS

15.5 SPI TRAINING

Chapter 16. Built-in Performance Tools

16.1 EMBEDDED PERFORMANCE AGENT (OVOA)

16.2 THE PERFORMANCE AGENT

16.3 OTHER PERFORMANCE TOOLS

16.4 OPERATING SYSTEM TOOLS INTEGRATION EXAMPLE

16.5 DOCUMENTS AND REFERENCES

Chapter 17. Server Administration

17.1 SYSTEM ADMINISTRATION RESPONSIBILITIES

17.2 SYSTEM STARTUP AND SHUTDOWN

17.3 FILE SYSTEMS AND DISKS

17. 4 OVO SERVER BACKUP

17.5 CONFIGURATION DOWNLOAD

17.6 CONFIGURATION UPLOAD

17.7 HISTORY DOWNLOAD

17.10 UTILITIES AND CONTRIBUTED TOOLS

Chapter 18. Oracle for OpenView

18.1 DATABASE TERMINOLOGY

18.2 DATABASE STRUCTURES

18.3 ENVIRONMENT VARIABLES

18.4 DATABASE files AND DIRECTORY LOCATIONS

18.5 DATABASE STARTUP AND SHUTDOWN

18.6 DATABASE QUERIES

18.7 DATABASE REPORT

18.8 DATABASE TOOLS AND RESOURCES

Chapter 19. Enterprise Management Flexibility with Multiple Management Servers

19.1 DISTRIBUTED OPENVIEW SERVER CONCEPTS

19.2 TERMINOLOGY

19.3 DIRECTORIES

19.4 COMMANDS AND UTILITIES

19.6 MESSAGE FORWARDING

19.7 BUILDING A BACKUP SERVER

19.8 ESCALATIONS

19.9 CONFIGURATION VARIABLES

Part 3: OpenView Best Practices

Chapter 20. Security

20.1 DCE-RPC PROCESSES AND COMMUNICATIONS

20.2 GENERAL TCP/IP AND RPC COMMUNICATIONS

20.3 NON-RPC AGENTS

20.4 HTTP PROXY AGENT

20.5 USERS AND PASSWORDS

20.6 files AND DATA

20.8 ENHANCED SECURITY

20.9 GENERAL SECURITY MEASURES

20.11 SECURE SHELL (SSH) FOR HP-UX

20.12 THE FIREWALL

Chapter 21. Plan, Document, Take Corrective Actions, Administer Changes

21.1 PLANNING THE OVO ENVIRONMENT

21.2 OVO DOCUMENTATION

21.3 CORRECTIVE ACTIONS

Chapter 22. Troubleshooting Tools and Techniques

22.1 DATA GATHERING TECHNIQUES AND TOOLS

22.2 FUNCTIONAL CHECKS

22.3 PROBLEM SOLVING

22.4 SELF-HEALING SERVICES (SHS)

Part 4: OpenView Operations for Windows

Chapter 23. Introducing OVO for Windows

23.1 ARCHITECTURE

23.2 INSTALLATION

23.3 EXPLORING THE FEATURES OF THE CONSOLE

23.4 MESSAGE PROCESSING

Chapter 24. OVO Windows and OVO UNIX Interoperability

24.1 OVOW and OVOU Communications

24.2 Message Forwarding

24.3 Policy, Template, and Service Data Exchange

24.4 Comparing Features of OVOU and OVOW

Chapter 25. OVOW Implementation Tasks

25.1 AUTO-DISCOVERY AND AUTO-DEPLOYMENT

25.3 CREATE AND DEPLOY POLICIES

25.4 TOOLS, AUTOMATIC COMMANDS, AND SERVICES

Appendix A. OpenView Commands Quick Reference Guide

A.1 NETWORK NODE MANAGER COMMANDS

A.2 CUSTOMER VIEWS AND SERVICE INFORMATION PORTAL COMMANDS

A.3 OPENVIEW OPERATIONS COMMANDS

Appendix B. Hostname Resolution

B.1 THE DEFINITION OF HOSTNAME

B.2 SETTING A SYSTEMS HOSTNAME

B.3 ARE /ETC/HOSTS, NIS, AND DNS CONFIGURED PROPERLY?

Appendix C. Resources

C.2 CERTIFICATION

C.4 HP INFORMATION AND RESOURCES

C.7 MANAGED NODES

C.9 NETWORKING AND SERVICE MANAGEMENT

C.10 OPENVIEW SELF HEALING SERVICES

C.11 OPENVIEW DOCUMENTATION, SUPPORT, AND PRODUCT RESOURCES

C. 12 PERFORMANCE

C.17 SYSTEM ADMINISTRATION

C.19 TROUBLESHOOTING

C.20 USER GROUPS

C.22 WHITE PAPERS

توضیحات

افزودن یادداشت جدید

C.9 NETWORKING AND SERVICE MANAGEMENT

http://openview.hp.com/solutions/nsm/indexl
Network Service Management

www.itil.co.uk
Information Techology Infrastructure Library

www.itsmf.com
Service Management Forum

www.cisco.com
Network Products and Technical Resources

http://searchnetworking.techtarget.com
Network Technology Trends

http://www.ntp.org
Network Time Protocol