| Copyright |
| Praise for HP OpenView System Administration Handbook |
| Hewlett-Packard® Professional Books |
| How This Book Is Organized |
| Acknowledgements |
| Who This Book Is For |
| Conventions Used in This Book |
Part 1.
Network Node Manager, Customer Views, and Service Information Portal |
Chapter 1.
Introduction to Network Node Manager, Customer Views, and Service Information Portal |
Section 1.1.
AN SNMP COKE MACHINE |
Section 1.2.
WHAT NETWORK NODE MANAGER PROVIDES |
Section 1.3.
WHAT CUSTOMER VIEWS PROVIDES |
Section 1.4.
WHAT SERVICE INFORMATION PORTAL PROVIDES |
Section 1.5.
OBTAINING EVALUATION COPIES OF NNM, CV, AND SIP |
Section 1.6.
ADDITIONAL OPENVIEW PRODUCTS |
Section 1.7.
SOME HELPFUL URLS |
Chapter 2.
Why Network and Systems Management Systems Fail |
Section 2.1.
…TO WORK PROPERLY |
Section 2.2.
…TO EFFECTIVELY MANAGE THE ENTERPRISE GROWTH |
Section 2.3.
…TO MANAGE EVERYTHING AT ONCE |
Section 2.4.
…TO EVEN GET OFF THE GROUND |
Section 2.5.
SUMMARY |
Chapter 3.
Create a Deployment Plan |
Section 3.1.
MANAGEMENT REQUIREMENTS |
Section 3.2.
DEFINE THE MANAGEMENT DOMAIN |
Section 3.3.
ARE THERE FIREWALLS WITHIN THE MANAGEMENT DOMAIN? |
Section 3.4.
OUT-OF-BAND NETWORK MANAGEMENT |
Section 3.5.
BACKUP AND RECOVERY REQUIREMENTS |
Section 3.6.
AUTHENTICATION, AUTHORIZATION, AND ACCESS CONTROL REQUIREMENTS |
Section 3.7.
EVENT CORRELATION REQUIREMENTS |
Section 3.8.
HIGH AVAILABILITY AND FAULT TOLERANCE REQUIREMENTS |
Section 3.9.
CONFIGURATION AND CHANGE MANAGEMENT PROCESS REQUIREMENTS |
Section 3.10.
HARDWARE CONFIGURATION REQUIREMENTS |
Section 3.11.
SUMMARY |
Chapter 4.
Out-of-the-box Network Node Manager |
Section 4.1.
NNM DISCOVERY |
Section 4.2.
SYMBOLS AND OBJECTS |
Section 4.3.
ALARM CATEGORIES |
Section 4.4.
QUERYING THE MIB |
Section 4.5.
WEB ACCESS |
Section 4.6.
SUMMARY |
Chapter 5.
Network Discovery |
Section 5.1.
SEEDING INITIAL DISCOVERY |
Section 5.2.
ADDITIONAL DISCOVERY METHODS |
Section 5.3.
NETMON POLLING STATISTICS |
Section 5.4.
CONFIGURING SNMP COMMUNITY NAMES |
Section 5.5.
FIREWALL CONSIDERATIONS IN NETWORK DISCOVERY |
Section 5.6.
SUMMARY |
Chapter 6.
Customizing NNM from the GUI |
Section 6.1.
CUSTOMIZING SUBMAPS |
Section 6.2.
SUMMARY |
Chapter 7.
Advanced Customization |
Section 7.1.
Application Integration using Application Registration Files (ARFs) |
Section 7.2.
Application Integration using Web Launcher Registration Files (WLRF) and Network Presenter Registration Files (NPRF) |
Section 7.3.
Defining Custom Symbols and Fields |
Section 7.4.
Summary |
Chapter 8.
Data Collection and Event Configuration |
Section 8.1.
CREATING A DATA COLLECTION |
Section 8.2.
CREATING THRESHOLD AND REARM EVENTS |
Section 8.3.
CUSTOMIZING EXISTING DATA COLLECTIONS |
Section 8.4.
CUSTOMIZING EXISTING EVENTS |
Section 8.5.
TEST YOUR KNOWLEDGE OF DATA COLLECTION AND EVENTS |
Section 8.6.
DETAILED SOLUTION TO NETWORK PRINTER EXERCISE |
Section 8.7.
SUMMARY |
Chapter 9.
Scalability and Distribution |
Section 9.1.
REMOTE CONSOLES |
Section 9.2.
CONFIGURING THE ON-DEMAND LEVEL FOR A MAP |
Section 9.3.
CONFIGURING THE POLLING FREQUENCY |
Section 9.4.
DEFINING FILTERS |
Section 9.5.
DISTRIBUTED INTERNET MONITORING (DIM) |
Section 9.6.
SUMMARY |
Chapter 10.
Customer Views |
Section 10.1.
THE FIVE ADDITIONAL VIEWS |
Section 10.2.
THE OVCUSTOMER UTILITY |
Section 10.3.
CONFIGURING THE HIERARCHICAL SUBMAP BUILDER |
Section 10.4.
SUMMARY |
Chapter 11.
Service Information Portal |
Section 11.1.
GENERIC NET DEMO |
Section 11.2.
INTEGRATING SIP WITH NNM |
Section 11.3.
SUMMARY |
Chapter 12.
Introduction to OpenView Operations (OVO) |
Section 12.1.
MONITORING THE ENTERPRISE WITH OVO |
Section 12.2.
THE OVO OPERATOR |
Section 12.3.
THE OVO ADMINISTRATOR |
Section 12.4.
TEMPLATE ADMINISTRATORS |
Section 12.5.
SUMMARY |
Part 2.
OpenView Operations |
Chapter 13.
Out-of-the-box with HP OpenView Operations |
Section 13.1.
CONSIDER A SERVICE LEVEL IMPLEMENTATION |
Section 13.2.
PRE- AND POST-SOFTWARE INSTALLATION SUMMARY |
Section 13.3.
INSTALLING THE MANAGEMENT SERVER |
Section 13.4.
AGENT SOFTWARE INSTALLATION |
Section 13.5.
OPENVIEW STATUS CHECKS |
Section 13.6.
OVO AUTOMATIC STARTUP AT BOOT TIME |
Section 13.7.
THE ADMINISTRATOR CONSOLE |
Section 13.8.
WINDOWS AND MENUS |
Section 13.9.
NODES, NODE GROUPS, NODE LAYOUT GROUPS, NODE HIERARCHIES |
Section 13.10.
MESSAGE GROUPS |
Section 13.11.
USERS AND USER PROfiles |
Section 13.12.
APPLICATIONS |
Section 13.13.
THE OPERATOR CONSOLE |
Section 13.14.
CONFIGURE A NEW OVO OPERATOR |
Section 13.15.
CONFIGURE THE MANAGEMENT SERVER |
Section 13.16.
WORKING FROM THE COMMAND LINE |
Section 13.17.
PROBLEM SOLVING WITH OPENVIEW OPERATIONS |
Section 13.18.
OVO SERVER AND NODE RESOURCES |
Section 13.19.
DOCUMENTATION |
Section 13.20.
TOOLS AND RESOURCES |
Section 13.21.
SUMMARY OF EXECUTING OVOINSTALL |
Section 13.22.
SUMMARY |
Chapter 14.
Agents, Policies and Distribution |
Section 14.1.
THE OVO AGENTS |
Section 14.2.
THE OVO MANAGEMENT SERVER PROCESSES |
Section 14.3.
AGENTS ALIVE AND WELL AT ALL TIMES |
Section 14.4.
AGENT INSTALLATION |
Section 14.5.
AGENT CONFIGURATION |
Section 14.6.
POLICIES |
Section 14.7.
ACTIONS, MONITORS, COMMANDS AND EXTERNAL NOTIFICATION SERVICES |
Section 14.8.
USING TEMPLATES FOR MESSAGE SUPPRESSION |
Section 14.9.
CONTROL MESSAGES WITH MESSAGE CORRELATION |
Section 14.10.
DISTRIBUTION |
Section 14.11.
SUMMARY |
Chapter 15.
Smart Plug-Ins |
Section 15.1.
INSTALLING AN SPI |
Section 15.2.
COMPONENTS OF AN SPI |
Section 15.3.
TYPES OF SPIS |
Section 15.4.
SPI DOCUMENTATION AND WHITE PAPERS |
Section 15.5.
SPI TRAINING |
Section 15.6.
SUMMARY |
Chapter 16.
Built-in Performance Tools |
Section 16.1.
EMBEDDED PERFORMANCE AGENT (OVOA) |
Section 16.2.
THE PERFORMANCE AGENT |
Section 16.3.
OTHER PERFORMANCE TOOLS |
Section 16.4.
OPERATING SYSTEM TOOLS INTEGRATION EXAMPLE |
Section 16.5.
DOCUMENTS AND REFERENCES |
Section 16.6.
SUMMARY |
Chapter 17.
Server Administration |
Section 17.1.
SYSTEM ADMINISTRATION RESPONSIBILITIES |
Section 17.2.
SYSTEM STARTUP AND SHUTDOWN |
Section 17.3.
FILE SYSTEMS AND DISKS |
Section 17. 4.
OVO SERVER BACKUP |
Section 17.5.
CONFIGURATION DOWNLOAD |
Section 17.6.
CONFIGURATION UPLOAD |
Section 17.7.
HISTORY DOWNLOAD |
Section 17.8.
AUDITING |
Section 17.9.
REPORTING |
Section 17.10.
UTILITIES AND CONTRIBUTED TOOLS |
Section 17.11.
SUMMARY |
Chapter 18.
Oracle for OpenView |
Section 18.1.
DATABASE TERMINOLOGY |
Section 18.2.
DATABASE STRUCTURES |
Section 18.3.
ENVIRONMENT VARIABLES |
Section 18.4.
DATABASE files AND DIRECTORY LOCATIONS |
Section 18.5.
DATABASE STARTUP AND SHUTDOWN |
Section 18.6.
DATABASE QUERIES |
Section 18.7.
DATABASE REPORT |
Section 18.8.
DATABASE TOOLS AND RESOURCES |
Section 18.9.
SUMMARY |
Chapter 19.
Enterprise Management Flexibility with Multiple Management Servers |
Section 19.1.
DISTRIBUTED OPENVIEW SERVER CONCEPTS |
Section 19.2.
TERMINOLOGY |
Section 19.3.
DIRECTORIES |
Section 19.4.
COMMANDS AND UTILITIES |
Section 19.5.
TEMPLATES |
Section 19.6.
MESSAGE FORWARDING |
Section 19.7.
BUILDING A BACKUP SERVER |
Section 19.8.
ESCALATIONS |
19.9 CONFIGURATION VARIABLES |
Section 19.10.
SUMMARY |
Part 3.
OpenView Best Practices |
Chapter 20.
Security |
Section 20.1.
DCE-RPC PROCESSES AND COMMUNICATIONS |
Section 20.2.
GENERAL TCP/IP AND RPC COMMUNICATIONS |
Section 20.3.
NON-RPC AGENTS |
Section 20.4.
HTTP PROXY AGENT |
Section 20.5.
USERS AND PASSWORDS |
Section 20.6.
files AND DATA |
Section 20.7.
AUDITS |
Section 20.8.
ENHANCED SECURITY |
Section 20.9.
GENERAL SECURITY MEASURES |
Section 20.10.
SUDO |
Section 20.11.
SECURE SHELL (SSH) FOR HP-UX |
Section 20.12.
THE FIREWALL |
Section 20.13.
SUMMARY |
Chapter 21.
Plan, Document, Take Corrective Actions, Administer Changes |
Section 21.1.
PLANNING THE OVO ENVIRONMENT |
Section 21.2.
OVO DOCUMENTATION |
Section 21.3.
CORRECTIVE ACTIONS |
Section 21.5.
SUMMARY |
Chapter 22.
Troubleshooting Tools and Techniques |
Section 22.1.
DATA GATHERING TECHNIQUES AND TOOLS |
Section 22.2.
FUNCTIONAL CHECKS |
Section 22.3.
PROBLEM SOLVING |
Section 22.4.
SELF-HEALING SERVICES (SHS) |
Section 22.5.
SUMMARY |
Part 4.
OpenView Operations for Windows |
Chapter 23.
Introducing OVO for Windows |
Section 23.1.
ARCHITECTURE |
Section 23.2.
INSTALLATION |
Section 23.3.
EXPLORING THE FEATURES OF THE CONSOLE |
Section 23.4.
MESSAGE PROCESSING |
Section 23.5.
SUMMARY |
Chapter 24.
OVO Windows and OVO UNIX Interoperability |
Section 24.1.
OVOW and OVOU Communications |
Section 24.2.
Message Forwarding |
Section 24.3.
Policy, Template, and Service Data Exchange |
Section 24.4.
Comparing Features of OVOU and OVOW |
Section 24.5.
Summary |
Chapter 25.
OVOW Implementation Tasks |
Section 25.1.
AUTO-DISCOVERY AND AUTO-DEPLOYMENT |
Section 25.2.
ADD NODES |
Section 25.3.
CREATE AND DEPLOY POLICIES |
Section 25.4.
TOOLS, AUTOMATIC COMMANDS, AND SERVICES |
Section 25.5.
SUMMARY |
Appendix A.
OpenView Commands Quick Reference Guide |
Section A.1.
NETWORK NODE MANAGER COMMANDS |
Section A.2.
CUSTOMER VIEWS AND SERVICE INFORMATION PORTAL COMMANDS |
Section A.3.
OPENVIEW OPERATIONS COMMANDS |
Appendix B.
Hostname Resolution |
Section B.1.
THE DEFINITION OF HOSTNAME |
Section B.2.
SETTING A SYSTEMS HOSTNAME |
Section B.3.
ARE /ETC/HOSTS, NIS, AND DNS CONFIGURED PROPERLY? |
Section B.4.
SUMMARY |
Appendix C.
Resources |
Section C.1.
BOOKS |
Section C.2.
CERTIFICATION |
Section C.3.
DATABASES |
Section C.4.
HP INFORMATION AND RESOURCES |
Section C.5.
JAVA |
Section C.6.
LDAP |
Section C.7.
MANAGED NODES |
Section C.8.
MIBS |
Section C.9.
NETWORKING AND SERVICE MANAGEMENT |
Section C.10.
OPENVIEW SELF HEALING SERVICES |
Section C.11.
OPENVIEW DOCUMENTATION, SUPPORT, AND PRODUCT RESOURCES |
C. 12 PERFORMANCE |
C. 13 RFCS |
Section C.14.
SECURITY |
Section C.15.
SOFTWARE |
Section C.16.
SNMP |
Section C.17.
SYSTEM ADMINISTRATION |
Section C.18.
TRAINING |
Section C.19.
TROUBLESHOOTING |
Section C.20.
USER GROUPS |
Section C.21.
UNIX |
Section C.22.
WHITE PAPERS |
| Index |
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