13.10 MESSAGE GROUPSMessage groups are an important part of the configuration. An OVO message contains all of the important attributes that help determine who will need to see this event in their message browser. One of the attributes is the message group. For example, a message might contain the message group attribute called Database. The message group attribute of an OVO message will be defined by the OVO administrator as part of the agent's template configuration. See Chapter 14 for more information about templates. If an operator's configuration includes the message group Database, the message will appear in the operator's message browser. All messages must be organized into logical categories called message groups. The default message groups are Backup, Certificate, Database, HA, Hardware, Job, Misc., Netware, Network, OpC, OS, Output, Performance, Security, SSP, and SNMP.The message group "Misc" plays a special role by catching all undefined messages. If an arriving OVO message contains a message group attribute which is not part of the Message Group Bank, it will be assigned to all OVO users who have the message group "Misc" assigned. However, the original message group value (as part of the OVO message) will be displayed in the message browser.An example of how to create a new message group is shown here for reference. Select from the menu Actions Figure 13-13. New message group added to Message Group Bank.[View full size image] ![]() Figure 13-14. Message Group Bank.[View full size image] ![]() Figure 13-15. Changed Message Group "Shipping" symbol type.![]() |