HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations نسخه متنی

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HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations - نسخه متنی

Tammy Zitello

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    HP OpenView System Administration Handbook: Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations

    Table of Contents

    Copyright

    Praise for HP OpenView System Administration Handbook

    Hewlett-Packard Professional Books

    How This Book Is Organized

    Acknowledgements

    Who This Book Is For

    Conventions Used in This Book

    Part 1: Network Node Manager, Customer Views, and Service Information Portal

    Chapter 1. Introduction to Network Node Manager, Customer Views, and Service Information Portal

    1.1 AN SNMP COKE MACHINE

    1.2 WHAT NETWORK NODE MANAGER PROVIDES

    1.3 WHAT CUSTOMER VIEWS PROVIDES

    1.4 WHAT SERVICE INFORMATION PORTAL PROVIDES

    1.5 OBTAINING EVALUATION COPIES OF NNM, CV, AND SIP

    1.6 ADDITIONAL OPENVIEW PRODUCTS

    1.7 SOME HELPFUL URLS

    Chapter 2. Why Network and Systems Management Systems Fail

    2.1 ...TO WORK PROPERLY

    2.2 ...TO EFFECTIVELY MANAGE THE ENTERPRISE GROWTH

    2.3 ...TO MANAGE EVERYTHING AT ONCE

    2.4 ...TO EVEN GET OFF THE GROUND

    2.5 SUMMARY

    Chapter 3. Create a Deployment Plan

    3.1 MANAGEMENT REQUIREMENTS

    3.2 DEFINE THE MANAGEMENT DOMAIN

    3.3 ARE THERE FIREWALLS WITHIN THE MANAGEMENT DOMAIN?

    3.4 OUT-OF-BAND NETWORK MANAGEMENT

    3.5 BACKUP AND RECOVERY REQUIREMENTS

    3.6 AUTHENTICATION, AUTHORIZATION, AND ACCESS CONTROL REQUIREMENTS

    3.7 EVENT CORRELATION REQUIREMENTS

    3.8 HIGH AVAILABILITY AND FAULT TOLERANCE REQUIREMENTS

    3.9 CONFIGURATION AND CHANGE MANAGEMENT PROCESS REQUIREMENTS

    3.10 HARDWARE CONFIGURATION REQUIREMENTS

    3.11 SUMMARY

    Chapter 4. Out-of-the-box Network Node Manager

    4.1 NNM DISCOVERY

    4.2 SYMBOLS AND OBJECTS

    4.3 ALARM CATEGORIES

    4.4 QUERYING THE MIB

    4.5 WEB ACCESS

    4.6 SUMMARY

    Chapter 5. Network Discovery

    5.1 SEEDING INITIAL DISCOVERY

    5.2 ADDITIONAL DISCOVERY METHODS

    5.3 NETMON POLLING STATISTICS

    5.4 CONFIGURING SNMP COMMUNITY NAMES

    5.5 FIREWALL CONSIDERATIONS IN NETWORK DISCOVERY

    5.6 SUMMARY

    Chapter 6. Customizing NNM from the GUI

    6.1 CUSTOMIZING SUBMAPS

    6.2 SUMMARY

    Chapter 7. Advanced Customization

    7.1 Application Integration using Application Registration Files (ARFs)

    7.2 Application Integration using Web Launcher Registration Files (WLRF) and Network Presenter Registration Files (NPRF)

    7.3 Defining Custom Symbols and Fields

    7.4 Summary

    Chapter 8. Data Collection and Event Configuration

    8.1 CREATING A DATA COLLECTION

    8.2 CREATING THRESHOLD AND REARM EVENTS

    8.3 CUSTOMIZING EXISTING DATA COLLECTIONS

    8.4 CUSTOMIZING EXISTING EVENTS

    8.5 TEST YOUR KNOWLEDGE OF DATA COLLECTION AND EVENTS

    8.6 DETAILED SOLUTION TO NETWORK PRINTER EXERCISE

    8.7 SUMMARY

    Chapter 9. Scalability and Distribution

    9.1 REMOTE CONSOLES

    9.2 CONFIGURING THE ON-DEMAND LEVEL FOR A MAP

    9.3 CONFIGURING THE POLLING FREQUENCY

    9.4 DEFINING FILTERS

    9.5 DISTRIBUTED INTERNET MONITORING (DIM)

    9.6 SUMMARY

    Chapter 10. Customer Views

    10.1 THE FIVE ADDITIONAL VIEWS

    10.2 THE OVCUSTOMER UTILITY

    10.3 CONFIGURING THE HIERARCHICAL SUBMAP BUILDER

    10.4 SUMMARY

    Chapter 11. Service Information Portal

    11.1 GENERIC NET DEMO

    11.2 INTEGRATING SIP WITH NNM

    11.3 SUMMARY

    Chapter 12. Introduction to OpenView Operations (OVO)

    12.1 MONITORING THE ENTERPRISE WITH OVO

    12.2 THE OVO OPERATOR

    12.3 THE OVO ADMINISTRATOR

    12.4 TEMPLATE ADMINISTRATORS

    12.5 SUMMARY

    Part 2: OpenView Operations

    Chapter 13. Out-of-the-box with HP OpenView Operations

    13.1 CONSIDER A SERVICE LEVEL IMPLEMENTATION

    13.2 PRE- AND POST-SOFTWARE INSTALLATION SUMMARY

    13.3 INSTALLING THE MANAGEMENT SERVER

    13.4 AGENT SOFTWARE INSTALLATION

    13.5 OPENVIEW STATUS CHECKS

    13.6 OVO AUTOMATIC STARTUP AT BOOT TIME

    13.7 THE ADMINISTRATOR CONSOLE

    13.8 WINDOWS AND MENUS

    13.9 NODES, NODE GROUPS, NODE LAYOUT GROUPS, NODE HIERARCHIES

    13.10 MESSAGE GROUPS

    13.11 USERS AND USER PROfiles

    13.12 APPLICATIONS

    13.13 THE OPERATOR CONSOLE

    13.14 CONFIGURE A NEW OVO OPERATOR

    13.15 CONFIGURE THE MANAGEMENT SERVER

    13.16 WORKING FROM THE COMMAND LINE

    13.17 PROBLEM SOLVING WITH OPENVIEW OPERATIONS

    13.18 OVO SERVER AND NODE RESOURCES

    13.19 DOCUMENTATION

    13.20 TOOLS AND RESOURCES

    13.21 SUMMARY OF EXECUTING OVOINSTALL

    13.22 SUMMARY

    Chapter 14. Agents, Policies and Distribution

    14.1 THE OVO AGENTS

    14.2 THE OVO MANAGEMENT SERVER PROCESSES

    14.3 AGENTS ALIVE AND WELL AT ALL TIMES

    14.4 AGENT INSTALLATION

    14.5 AGENT CONFIGURATION

    14.6 POLICIES

    14.7 ACTIONS, MONITORS, COMMANDS AND EXTERNAL NOTIFICATION SERVICES

    14.8 USING TEMPLATES FOR MESSAGE SUPPRESSION

    14.9 CONTROL MESSAGES WITH MESSAGE CORRELATION

    14.10 DISTRIBUTION

    14.11 SUMMARY

    Chapter 15. Smart Plug-Ins

    15.1 INSTALLING AN SPI

    15.2 COMPONENTS OF AN SPI

    15.3 TYPES OF SPIS

    15.4 SPI DOCUMENTATION AND WHITE PAPERS

    15.5 SPI TRAINING

    15.6 SUMMARY

    Chapter 16. Built-in Performance Tools

    16.1 EMBEDDED PERFORMANCE AGENT (OVOA)

    16.2 THE PERFORMANCE AGENT

    16.3 OTHER PERFORMANCE TOOLS

    16.4 OPERATING SYSTEM TOOLS INTEGRATION EXAMPLE

    16.5 DOCUMENTS AND REFERENCES

    16.6 SUMMARY

    Chapter 17. Server Administration

    17.1 SYSTEM ADMINISTRATION RESPONSIBILITIES

    17.2 SYSTEM STARTUP AND SHUTDOWN

    17.3 FILE SYSTEMS AND DISKS

    17. 4 OVO SERVER BACKUP

    17.5 CONFIGURATION DOWNLOAD

    17.6 CONFIGURATION UPLOAD

    17.7 HISTORY DOWNLOAD

    17.8 AUDITING

    17.9 REPORTING

    17.10 UTILITIES AND CONTRIBUTED TOOLS

    17.11 SUMMARY

    Chapter 18. Oracle for OpenView

    18.1 DATABASE TERMINOLOGY

    18.2 DATABASE STRUCTURES

    18.3 ENVIRONMENT VARIABLES

    18.4 DATABASE files AND DIRECTORY LOCATIONS

    18.5 DATABASE STARTUP AND SHUTDOWN

    18.6 DATABASE QUERIES

    18.7 DATABASE REPORT

    18.8 DATABASE TOOLS AND RESOURCES

    18.9 SUMMARY

    Chapter 19. Enterprise Management Flexibility with Multiple Management Servers

    19.1 DISTRIBUTED OPENVIEW SERVER CONCEPTS

    19.2 TERMINOLOGY

    19.3 DIRECTORIES

    19.4 COMMANDS AND UTILITIES

    19.5 TEMPLATES

    19.6 MESSAGE FORWARDING

    19.7 BUILDING A BACKUP SERVER

    19.8 ESCALATIONS

    19.9 CONFIGURATION VARIABLES

    19.10 SUMMARY

    Part 3: OpenView Best Practices

    Chapter 20. Security

    20.1 DCE-RPC PROCESSES AND COMMUNICATIONS

    20.2 GENERAL TCP/IP AND RPC COMMUNICATIONS

    20.3 NON-RPC AGENTS

    20.4 HTTP PROXY AGENT

    20.5 USERS AND PASSWORDS

    20.6 files AND DATA

    20.7 AUDITS

    20.8 ENHANCED SECURITY

    20.9 GENERAL SECURITY MEASURES

    20.10 SUDO

    20.11 SECURE SHELL (SSH) FOR HP-UX

    20.12 THE FIREWALL

    20.13 SUMMARY

    Chapter 21. Plan, Document, Take Corrective Actions, Administer Changes

    21.1 PLANNING THE OVO ENVIRONMENT

    21.2 OVO DOCUMENTATION

    21.3 CORRECTIVE ACTIONS

    21.5 SUMMARY

    Chapter 22. Troubleshooting Tools and Techniques

    22.1 DATA GATHERING TECHNIQUES AND TOOLS

    22.2 FUNCTIONAL CHECKS

    22.3 PROBLEM SOLVING

    22.4 SELF-HEALING SERVICES (SHS)

    22.5 SUMMARY

    Part 4: OpenView Operations for Windows

    Chapter 23. Introducing OVO for Windows

    23.1 ARCHITECTURE

    23.2 INSTALLATION

    23.3 EXPLORING THE FEATURES OF THE CONSOLE

    23.4 MESSAGE PROCESSING

    23.5 SUMMARY

    Chapter 24. OVO Windows and OVO UNIX Interoperability

    24.1 OVOW and OVOU Communications

    24.2 Message Forwarding

    24.3 Policy, Template, and Service Data Exchange

    24.4 Comparing Features of OVOU and OVOW

    24.5 Summary

    Chapter 25. OVOW Implementation Tasks

    25.1 AUTO-DISCOVERY AND AUTO-DEPLOYMENT

    25.2 ADD NODES

    25.3 CREATE AND DEPLOY POLICIES

    25.4 TOOLS, AUTOMATIC COMMANDS, AND SERVICES

    25.5 SUMMARY

    Appendix A. OpenView Commands Quick Reference Guide

    A.1 NETWORK NODE MANAGER COMMANDS

    A.2 CUSTOMER VIEWS AND SERVICE INFORMATION PORTAL COMMANDS

    A.3 OPENVIEW OPERATIONS COMMANDS

    Appendix B. Hostname Resolution

    B.1 THE DEFINITION OF HOSTNAME

    B.2 SETTING A SYSTEMS HOSTNAME

    B.3 ARE /ETC/HOSTS, NIS, AND DNS CONFIGURED PROPERLY?

    B.4 SUMMARY

    Appendix C. Resources

    C.1 BOOKS

    C.2 CERTIFICATION

    C.3 DATABASES

    C.4 HP INFORMATION AND RESOURCES

    C.5 JAVA

    C.6 LDAP

    C.7 MANAGED NODES

    C.8 MIBS

    C.9 NETWORKING AND SERVICE MANAGEMENT

    C.10 OPENVIEW SELF HEALING SERVICES

    C.11 OPENVIEW DOCUMENTATION, SUPPORT, AND PRODUCT RESOURCES

    C. 12 PERFORMANCE

    C. 13 RFCS

    C.14 SECURITY

    C.15 SOFTWARE

    C.16 SNMP

    C.17 SYSTEM ADMINISTRATION

    C.18 TRAINING

    C.19 TROUBLESHOOTING

    C.20 USER GROUPS

    C.21 UNIX

    C.22 WHITE PAPERS

    Index

    index_SYMBOL

    index_A

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    index_C

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    index_E

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    index_G

    index_H

    index_I

    index_J

    index_K

    index_L

    index_M

    index_N

    index_O

    index_P

    index_Q

    index_R

    index_S

    index_T

    index_U

    index_V

    index_W

    index_X

    index_Z

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