Chapter 14. Agents, Policies and Distribution One goal of enterprise management is to minimize service-impacting downtime. This goal can be accomplished with the assistance of the OpenView intelligent agent software. The primary function of the agent is to monitor the managed environment and report problems and status information about the health of applications, devices, and services. The agent software components for all supported platforms are initially installed on the management server. After the OVO management domain is defined, the agent software and instrumentation is distributed to the various managed nodes. The agent distribution installs the software onto the node based on architecture and operating system (such as HP, SUN, NT, Linux, IBM, and so on). In general, prior to distribution you should customize the agent, policies, and instrumentation (which includes agent configuration, policy templates, actions, monitors, and commands) to meet the specific needs of the managed environment. The focus of this chapter is to provide an overview of the operation, configuration, and distribution of the agents, policies, and instrumentation. |