HP OpenView System Administration Handbook [Electronic resources] : Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations نسخه متنی

25.4 TOOLS, AUTOMATIC COMMANDS, AND SERVICES

Complete the configuration through addition of tools, commands, and services. These components add important capabilities to the systems management toolkit. Services could include commands that are executed as a result of specific service events.

25.4.1 Tools

Tools are applications used by the operator to perform tasks and resolve problems within the service management environment. Tools are executed on nodes upon which the tool is configured. The system administrator can assign tools to users and thus restrict who can execute specific applications within the environment. To configure tools, select the Tools folder in the console tree (see Figure 25-4).

25.4.2 Automatic Commands

Automatic commands are similar to automatic actions. To configure automatic commands, select a Policy Group, use the policy editor to change a policy rule, and add the automatic command (see Figure 25-5).

25.4.3 Services

Initial service discovery may be a good start in showing what events are taking place on the node. It may be necessary to add additional service components. Use the Service Editor to define services and service dependencies that appear in the service map. To create a new service from the console tree, select

Configure ServicesApplicationsAdd component . To associate a message with a service, select the policy and define the message attributes for the start, continue, and end messages within the service configuration (see Figure 25-6).