Supply Chain Excellence [Electronic resources] : A Handbook for Dramatic Improvement Using the SCOR Model

Peter Bolstorff, Robert Rosenbaum

نسخه متنی -صفحه : 135/ 89
نمايش فراداده

Value Proposition

Fowlers will grow profitably as the preferred supplier of customers in our targeted markets, driven by exceeding customer requirements.

Critical Success Factors

Maintain revenue contribution by increasing share of food products group product line in existing markets preserving OI (operating income) return.

Drive revenue growth by introducing durable products in the direct-to-consumer market and capturing targeted share.

Achieve overall revenue growth for current year, targeted at 10 percent and after-tax profit of 7 percent.

Maintain image as technical leader in technical products group and food products group product lines while improving overall return on assets.

Rapidly optimize newly implemented Tier One enterprise resource planning system.

Effectively integrate assets of new acquisition.

Critical Business Issues

Customer satisfaction from all channels in the technical products group is negatively impacting sales.

Profits are disappearing from the technology and food products group products based on higher direct and indirect costs.

Revenue forecast to grow to $1.018 billion; actual projection after nine months is $1.000 billion.

Durable products group integration of online capability is behind schedule.

Inventory and receivables are expanding seemingly uncontrollably.

Key customers in food products group are leaving based on price-only criteria.

Fowlers Financial Information

Fowlers 2000, 2001 Consolidated Income Statement (in millions)

2001

2000

Change

Revenue

1,000

925

8%

Cost of Revenue (Sales) Expense

860

750

15%

Gross Profit

140

175

-20%

%

14%

19%

Selling, General, Administrative Expenses

70

65

8%

Research and Development Expense

0

0

0%

Total Operating Expenses

930

815

14%

Operating Income

70

110

-36%

%

7%

12%

Interest Expense

(10)

(11)

-9%

Income Before Tax

60

99

-39%

%

6%

11%

Income Tax Expense

23

38

-39%

Income After Tax

37

61

-39%

%

4%

7%

Extra Item Expense

(2)

(3)

-33%

Net Income

35

58

-40%

%

4%

6%

Fowlers 2000, 2001 Consolidated Balance Sheet (in millions)

2001

2000

Change

Cash and Short-Term Investments

20

15

26%

Total Receivables

371

370

0%

Total Inventory

215

175

19%

Other Current Assets

50

58

-17%

Total Current Assets

656

618

6%

Property/Plant Equipment Gross

269

248

8%

Accumulated Depreciation

(140)

(123)

12%

Goodwill

122

116

5%

Long-Term Investments

16

14

15%

Other Long-Term Assets

24

25

-4%

Total Net Assets

291

279

4%

Accounts Payables

72

62

14%

Accrued Expenses

31

32

-3%

Short-Term Debt

21

26

-24%

Leases

2

2

20%

Other Current Liabilities

62

60

4%

Total Current Liabilities

188

181

4%

Long-Term Debt

76

71

6%

Minority Interest

11

13

-14%

Other Liabilities

40

43

-6%

Total Liabilities

127

127

0%

Total Employees

6,200

5,700

$/Employee expressed in real $

$161,290

$162,281

Fowlers Product Group Revenue and Operating Income Performance

Food Products

Technology Products

Durable Products

2001

2000

Change

2001

2000

Change

2001

2000

Change

Revenue

250

278

-10%

450

463

-3%

300

185

62%

Cost of Revenue (Sales) Expense

215

225

-4%

390

375

4%

255

150

70%

Gross Profit

35

53

-33%

60

88

-31%

45

35

29%

%

14%

19%

13%

19%

10%

8%

Selling, General, Administrative Expenses

18

20

-10%

35

33

8%

18

13

35%

Research and Development Expense

0

0

0

0

0

0

Total Operating Expenses

233

245

-5%

425

408

4%

273

163

67%

Operating Income

18

33

-47%

25

55

-55%

28

22

25%

%

7%

12%

6%

12%

6%

5%