Chapter 3: Read People: Identifying Emotions
Chapter 4: Get in the Mood: Using Emotions
Chapter 5: Predict the Emotional Future: Understanding Emotions
Chapter 6 Do It with Feeling: Managing Emotions
Chapter 7: Measuring Emotional Skills
The Emotional Blueprint offers an approach to emotion that is intelligent. It does not threaten the importance of logic or reason. This blueprint describes four different, but related, emotional abilities. The best way to help you really understand the blueprint is to take it apart and figure out how it works.
That’s what we do in Part Two. We describe each of the four emotional abilities in greater detail, give you examples of people high and low in each ability, and demonstrate to you why the ability is important. To show you that we are in earnest about emotional intelligence being similar to the traditional notion of intelligence, we close this section by sharing with you how we can objectively measure a person’s four emotional skills.